At Chick-fil-A Old Bridge, we are looking for experienced hospitality leaders to help grow our team! We’re looking for leaders who have a passion for hospitality, developing others and are looking career advancement. Shift leaders are a crucial part of our business. You are the face of the restaurant during your shift and are responsible for ensuring each guest has a remarkable experience.

Being our Shift Leader requires you to work fast-paced in our high volume restaurant. Shift Leader runs shifts in the front-of-house or back-of-house, helps train employees, and supports the Manager in Charge for each shift. While the Shift Leader is a management position, we expect our managers to be willing to help in all areas of the restaurant.

Here are some of the great benefits of working at Chick-fil-A Old Bridge:

• 
  Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Benefits - Paid Medical, Vision and Dental Insurance. Up to 40 hours Paid Time Off. 401k retirement plans, 100% of college tuition paid is available for online degree with Point University and college scholarships available. Referral bonus and Free meal while working
• Opportunities - Advancement with training, certifications and leadership development
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Responsibilities:

• Run shifts without any supervision
• Supports the senior leadership team by completing any delegated tasks
• Organize personnel on shift, and challenge the team to strive for excellence for hospitality, speed of service and cleanliness of the restaurant
• Takes action to solve customer issues or complaints as they arise
• Execute proper security and cash handling procedures with team
• Leads by example, using our CORE 4 model to serve guests: make eye contact, share a smile, speak enthusiastically and make a connection
• Communicates employee performance and policy/procedure violations to the Senior Leadership Team
• Maintains a positive working relationship and treats all reporting employees with respect while providing them with direction and feedback
• Serves as subject matter expert for all tasks for the specific area the Shift Supervisor oversees
• Responsible for inventory & facilities management
• Complete understanding of each key position for all shifts in both the front and back of the store
• All other duties as assigned

REQUIREMENTS

• Must be 18 years or older
• Must display optimism and a positive attitude
• Takes initiative and provides hospitality
• Strong problem-solving skills
• Ability to multitask
• Excellent coach, communicator and team builder
• Ability to work at a quick, yet efficient and thorough pace
• Adaptable, dependable, and strong work ethic
• Positive attitude, eager to learn, humble
• Honors and encourages others to follow the visions and values of the restaurant
• Customer service-oriented
• Knowledge of and adherence to food safety standards
• Proven leadership experience with the ability to develop, motivate and encourage team members
• Positive, responsible, accountable, polite, and organized
• Possess a high level of integrity and honesty

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.