Job description

MAIN RESPONSIBILITIES

****** PLEASE DO NOT APPLY UNLESS YOU HAVE SIGN SALE EXPERIENCE*****

• To support and assist the Sales Team in managing efficiency on a daily basis.
• Point Person for Salespeople on pending orders and customer service to existing accounts.
• Responsible for coordinating with sales and operations staff for the purpose of maintaining, developing and growing rigorous sales pipeline.
• Call on existing or potential prospects and marketing campaign leads.
• Provide pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
• Perform the tasks of responding to customers via phone and email on inquiries of the products and services of the group as directed.
• Assist customer by solving queries and by explaining features and benefits of services.
• Perform the tasks of gathering and recording customer information and sales activity data in the customer relationship management system.
• Maintain customer database by inputting customer profile and updates; and documenting all activities.
• Keep sales team informed by documenting daily activity.
• Resolve customer complaints by investigating problems; developing solutions; coordinating with other departments.
• Accomplish department and organization mission by completing related results as needed.
• Maintaining database with the current and accurate customer account and quote information.
• Process & administer all new and existing customer quotes as directed by the Sales Team.
• Manage the administration for the Sales Team, notably customer reports & sales figure analysis, product images/spec information, records of pricing documents and filing.
• Involvement in any new projects.
• To provide and assist with any other reasonable requirements that may be requested by members of the Sales team.

QUALIFICATIONS / REQUIREMENTS

• College graduate preferred.
• Strong written and verbal communication skills.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, and complete all assigned tasks.
• Effective time management skills.
• Understanding of sales principles and techniques.
• Good team player and should meet or exceed team goals.
• Collaborate and work effectively as a team member.
• Be self-motivated, confident, energetic, and creative.
• Plan decisions and practice good judgment.

Job Type: Full-time

Pay: $65,969.00 - $73,140.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Lombard, IL: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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