Job description

Islander on The Beach (AOAO) is looking for a qualified Site Manager to work on site.

This includes but not limited to overseeing contracted vendors, overseeing on site staff, conducting daily property inspections, House Rule enforcement (when required), responding to resident phone calls and emails, and working within the association’s budget.
Communication/Interface: Fosters a team environment relationship with homeowners, residents, guests, the Board of Directors, Committee members, the staff of the various service vendors, municipal/emergency services agencies, etc. to ensure outstanding service results.

Community Relations

• Maintain outstanding service standards that consistently address homeowner needs.
• Communicate in a positive, cordial, business-like manner, in written or verbal form.
• Able to work independently and without supervision.
• Attend Monthly Board Meetings.

Administrative

• Maintain day-to-day operations at association(s).
• Telephone-Monitor: answer office telephone or cell phone; return voice messages within 24 hours.
• Respond to email messages within 24 hours.
• Miscellaneous Office Tasks-scan documents, filing, copying, etc.
• Other tasks and projects as assigned by the Site Manager Supervisor.

Covenants Inspection and Enforcement

• Administer Association's covenant enforcement policies.
• Submit imposition of fines and penalties against non-compliant owner accounts pursuant to the governing documents and policies adopted by the Association.
• Conduct physical inspections of the Community, monitor, and observe visible covenant or rules restriction violations from Common Area streets, driveways, or sidewalks (hereinafter, "Covenant Enforcement Inspections"). Covenant Enforcement Inspections include, but are not limited to, entering data and maintenance of computerized reports of violations, sending notices to owners, maintaining current status of violations, and interacting with the owners regarding violations.
• Assist with contracted Covenant Enforcement Inspections of all units/lots, common areas and amenities.

Expectations

• Leadership level of professionalism, confidence, and experience
• Strong Communication skills as majority of the AOAO live outside of Hawaii.
• Ability to communicate clearly verbally and in written format to Board, Owners and vendors.
• Ability to Multi-Task, prioritize, organize and report back to the Board if requested.
• Knowledge of and understanding of Hawaii Laws, Condo Laws and Association Rules and give guidance.
• Able to perform minor repairs and use of power tools/equipment, etc.
• Comfortable with very broad parameters of responsibility and tasks.
• Confident and Comfortable with speaking, engaging and working with diverse groups.
• Highly developed organizational and project management skills; outstandingly accurate attention to detail.
• Outstanding interpersonal style, collaborative manner, composure and self-control.
• Knowledge of Association documents and committee structure and function.
• Strong, clear and concise written and verbal communication.
• High level of integrity and confidentiality.
• Self-motivated and ability to work with minimal supervision
• Desire and ability to innovate.
• Ability to sit, stand, bend, stoop, reach and walk throughout the day.
• Ability to traverse and climb rough, uneven, varied terrain of the Common Area property.
• Manual dexterity and vision sufficient to operate computer system for potentially long periods of time without experiencing abnormal hand, wrist or eye strain.
• Hearing sufficient to understand conversations, both in person and on the telephone.
• Ability to lift and carry up to 20 lbs.
• Must be capable of safely operating a vehicle and possess an appropriately valid motor vehicle operator's license
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Associates Degree Required
• Bachelor’s Degree Preferred

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Kapaa, HI 96746: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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