SMHG Equipment/Office Manager
Full Time
Concord, NC 28027
Posted
Job description
Job Title: Equipment/Office Manager
Reports To: Vice President SMH Group
Job Description:
Serve as in-house sales/parts/service liaison for the Dealer Network. Responsible to assist with machine documents, reports and activities associated with sales, parts, service and warranty. Effectively communicate with the Dealer Network in a professional and courteous manner.
Responsibilities:
Maintain all sales related files – including new inventory and units sold to Dealers- Work with management and Corporate to procure equipment and attachments
- Inventory control for equipment and attachments
- Maintain literature and brochure library ensuring they are up to date with adequate stock
- Maintain files with current parts, operators and workshop manuals
- Communicate delivery of equipment and attachments with Dealers
- Prepare equipment sales scratches to Corporate
- Email invoices to dealers and sales team
- Reconcile AP invoices with packing slips and code to the correct account
- Forward vendor invoices to appropriate department for payment
- Act as first contact by answering phones for the team
- Back up and assist Sales Representatives and team when necessary
- Assist with tracking standard and extended warranty
- Assist with processing warranty claims
- Assist with coordination between Sales, Parts and Service Departments
- Responsible for upkeep of building/office maintenance
- Perform other tasks as requested by management
Education/Experience/Skill:
High School diploma or GED.- Two years at Vocational/Technical School or comparable experience in construction service industry.
- Excellent written and oral communication skills
- Proficient in use of computer software/programs/internet and digital equipment
- Excellent interpersonal skills
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