Job description

If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Smokey’s Bartender to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Our Team is looking for People Pleasing individuals who want to do the following:

· Turn our guest’s ordinary day into an extraordinary day ✨

· Love where they work ✨

· Be appreciated for what they bring to a team ✨

· Learn and grow with a company who truly values it’s people ✨

What’s in it for you?

• Flexible Scheduling
• Free meals every shift made by our talented culinary team
• Paid time off
• Golf, Ski, Restaurant & Spa discounts
• Hotel room discounts as low as $49 per night
• WELL Spa Gym membership for $16 per paycheck
• Advancement opportunities across the property and US
• Friendly work atmosphere
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

About the role

Execution of beverage service and all of the components involved in the restaurant. Understand and comply with policies, procedures, job descriptions,

What will you be doing?

• Fully understands the drink menu and wine list. From the standpoint of ingredients and preparation of the cocktails and dishes, to the delivery and service expected to accompany the cocktail or dish.
• Delivers all required Service Accents to the guest
• Responsible for the complete service at the bar
• Meticulously cleans and resets the bar during shift
• Has the ability to use the POS efficiently and manage bar inventory.
• Must be proficient in multi tasking and managing designated stations.
• Must comply with opening and closing as well as running side work necessities.
• Processes guest’s checks and submits closing paperwork in a timely manner.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Perform other duties as assigned.

What do you bring to the role?

• High School or equivalent
• Bartending license required
• Prefer previous bartending experience a significant benefit but not absolutely required
• Superior customer service and communication skills a must
• Able to read, write and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• Someone who is passionate about people and travel
• Willing to work weekends
• LOVES meeting new people and interacting with guests
• Has reliable transportation to and from work
• Past experience in hotels and customer service a plus
• Enjoys proactively using their creativity to personalize the guest experience

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Job Types: Full-time, Part-time

Pay: From $9.36 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Referral program

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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