Job description

Leasing Professional job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

The overall objective of the Leasing Professional position is to maintain a high physical occupancy by focusing their efforts on the attraction and retention of qualified residents to his or her community. Responsible for leasing, marketing and maintaining positive resident relations.

MAJOR FUNCTIONS OF THIS JOB INCLUDE:

General office duties. Assist in lease transactions by typing leases, gathering applicant history and credit approvals. Provide general clerical assistance to the community office (i.e., answer telephone, writing work orders, typing and filing). Daily office cleanup; guest snacks/refreshments. Daily Balloons/signage

Community Leasing. Greet prospects and determine needs and wants. Complete guest card. Tour property by showing model or ready vacant apartments. Highlight amenities (i.e., pool, clubhouse and fitness center) and close the sale. Have prospect complete all application paperwork and secure deposit and application fee. Update Weekly Activity Status Report.

Follow up on prospects unable to close (i.e., phone calls, thank you notes and e-mails) attempt to close sale again. If not viable prospect for our community, work to send the prospect to a sister property to meet their needs without losing them to a competitor.

Monitor Renewals. Distribute and follow-up on renewals daily until finalized. Write and distribute resident notices as needed. Use On-Site Software. Screen Applicants. Green File processing

Resident Relations. Residents may call or visit in person and will require the Leasing Professional to listen respectfully to their requests, complaints, and comments. Respond accordingly to rectify the situation after discussing with the Property Manager when required. Ensure consistency with Residents on all matters. Enforce Community Policies.

EDUCATION AND MANDATORY SKILLS:

-High School Diploma or equivalent required; some college preferred.

-Proficient computer skills.

-Experience using Microsoft Office applications including Word, Excel, Powerpoint and Outlook.

-PMS Experience is a plus

-Entrata experience a plus

-Basic knowledge of Fair Housing laws.

Excellent Benefits Package Including:

• 5 sick-days and 16 PTO days

• 14 Paid Holidays (Your birthday is included as your own special holiday!)

• Medical-Dental-Vision

• 401K with Employer Match

• Short Term Disability, Life Insurance

• Tuition Reimbursement

• Apartment Discounts

EDUCATION AND MANDATORY SKILLS:-High School Diploma or equivalent required; some college preferred.- Bilingual preferred, Proficient computer skills. Position requires a minimum one year experience in Leasing or Customer Service.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• District Heights, MD 20747: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have 3 years leasing experience?

Experience:

• Customer service: 3 years (Preferred)

License/Certification:

• Driver's License, Vehicle and Auto Insurance (Required)

Work Location: In person

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