Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Sr. Director, Strategy & Market Intelligence will report to the Optum Behavioral Health Solutions SVP of Strategy and Alignment. This position will have accountability to partner across the Behavioral Health team and the broader Optum organization on understanding and assessing the external landscape, establishing organizational and channel-specific business strategies aligned with the vision of the organization, and define key enablers based on trends and opportunities in the market. Additionally, this position will need to be highly collaborative and influential across the behavioral health team and broader enterprise to identify opportunities for partnership and further enterprise strategic initiatives.

The Sr. Director, Strategy & Market Intelligence will work with behavioral health leadership and key partners to frame the market, identify market opportunities, build analytics-based strategic plans, and define short- and longer-term business priorities. In order to do this, the Sr. Director, Strategy & Market Intelligence will have a strong understanding of market dynamics, member and customer needs, regulatory impacts, and Optum capabilities across the healthcare landscape. In addition, this leader will help "shape the narrative" throughout the organization to gain strategic support and enable execution planning. This position will also inform areas for M&A activities in alignment with the strategy.

This leader will need to work closely with critical partners such as Behavioral Care Delivery, Channel Leadership, Product Development, Network and Partnerships, Finance, Technology and Human Capital. The Sr. Director is also responsible for leading a highly talented team to accomplish the strategy development, intelligence, and NPS goals across all areas of the Optum Behavioral Health Solutions business.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Strategic planning and analysis: including strategy development and partnership with Finance on annual and long-range plans
• Channel-level strategies: highlight opportunities, drive clear priorities, and reinforce the OBHS value prop across Care Delivery, Government, Employer, and Payer
• M&A support: ensure alignment to OBHS strategy and the critical areas that balance build, buy, and partnership opportunities
• Strategic intelligence and trend forecasting: covering market, industry, stakeholder (consumers, providers, clients), competitive, and innovation areas; including benchmarking and competitor deep dives
• NPS management: monitoring, measurement and action plans aligned with continuous NPS improvement in alignment to organizational objectives
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree
• 10+ years of relevant industry experience (healthcare, insurance, finance and/or consulting)
• 5+ years of experience developing business strategies and planning, including experience with market overviews, understanding competitive positioning, analyzing market trends, capital planning and understanding customer needs
• Experience building and leading teams with high results orientation and a focus on innovation
• Experience communicating with and influencing thinking of C-Suite executives
• Experience delivering results with large-scale, cross-functional teams in highly matrixed organizations
• Experience managing and prioritizing multiple projects to ensure their quality and on-time delivery
• Proven track record of accomplishing work through others and inspiring others through times of ambiguity
• Proven superior conceptual, analytical, and financial acumen
  

Preferred Qualifications:

• MBA
• Experience in behavioral healthcare or behavioral health insurance
• Experience in a risk-based product organization, behavioral healthcare
• Operational experience (operations, product development, marketing, finance, sales, etc.)
  

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $142,300 to $273,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.