Job description
DexCare is seeking a
Sr Manager of IT who will lead the effort to develop, implement and maintain a strategic plan for evolving our internal technical infrastructure. You will lead a small team of IT staff responsible for determining business requirements for IT systems, managing the design, implementation, and support of DexCare’s IT infrastructure, and eliminating and preventing security risks. You will also be responsible for our internal support desk. You will ensure an elevated level of service while delivering business value and ensuring a broad adoption of your teams' tools and services across the entire engineering organization.
DexCare is a fast-growing startup that is looking for a proven leader who wants to have maximum impact in a fast-paced environment. You will have a chance to shape the future of DexCare via this role and thus the shape of the healthcare industry.
Qualifications/What You'll Do
- 5+ years of relevant on the job experience leading a modern IT organization
- Experience in strategic planning and execution – simultaneously supporting existing IT infrastructure while constantly evaluating and evolving.
- Excellent communications and interpersonal skills paired with a relentless focus on supporting your customers
- Proven history of successfully building, supporting, evolving, and protecting IT infrastructure.
- Experience in managing significant IT budgets with a proven process and methodology for selecting and purchasing appropriate hardware and software.
- Comfortable leading several types of teams including IT, network, help desk and security.
- Up to date knowledge of current and emerging technologies and best practices.
- History of successfully building IT organizations and leading transformations from manually driven processes to full automation that drive reliable and secure IT practices.
- Strong competence and experience with systems, network, and software security requirements.
- Ability to work in a fast-paced environment engaging internal stakeholders on a number of varying topics.
- Proven ability to attract and retain top tier tech talent
Why DexCare?
- Mission-driven culture and flow.
- Being a part of our incredibly talented and diverse team.
- Innovative product solution for proven, ongoing, and exponential current customer need.
- Interesting role and experience opportunities.
- We are an early-stage company, not a start-up. Providence Health Care spun us out to enable other health care networks to access and benefit from our products, services, and future work.
- We will recognize and reward your impact and results.
- Customer and revenue traction with large multi-year cloud software via signed licensing contacts.
- Venture-backed (Series B stage)
The salary range for this role is from
$140,000 to $175,000. The hired applicant will also be eligible to receive an annual bonus. Your health and well-being ensure that we all perform at our best as a team. DexCare offers an outstanding benefits package, including healthcare benefits, short-term disability coverage, basic life insurance, 401k, and wellness benefits. Employees also receive the following: paid time off, nine paid holidays, unlimited PTO, in-person, hybrid, and remote working arrangements.
Who is DexCare?
DexCare, Inc. is a data-driven intelligence company focused on improving healthcare access for everyone. DexCare was incubated at Providence, one of the nation’s largest and most innovative health systems with over 50 hospitals across the Western United States.
DexCare is led by a mission-driven team experienced in building successful, innovative, and transformative solutions to our customers' biggest problems. We have built digital health companies from the ground up and worked in some of the world’s largest data, cloud platforms, healthcare companies and provider organizations in the world. We are backed by leading investors, including Kaiser Permanente, Providence Ventures, Mass General Brigham, Transformation Capital, Define Ventures, Frist Cressey Ventures and SpringRock Ventures.
What is DexCare?
DexCare’s core offering is a Platform-as-a-Service (PaaS) that intelligently orchestrates health system capacity and digital demand across all lines of care. In a complex and vast sea of virtual point solutions, DexCare is the operating system that makes it all work. DexCare’s data-driven intelligence engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals—expanding the reach of health system service lines into a new, digital, and on-demand consumer arena. The platform attracts and caters to consumers by providing a fully digitized, unified experience that routes consumers to the best care options while leveraging existing EMR, caregiver and brand investments. DexCare enables leading health systems across the U.S. to attract 30% more new patients, capture 5x downstream revenue, generate over 20% per patient encounter in costs savings, and deliver a net promoter satisfaction score greater than 90. Discover more at www.dexcarehealth.com.
DexCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.
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