Job description
At CareSense we are only as good as our Caregivers. Our extraordinary Caregivers provide quality Home Care assistance, bringing much relief and quality of life for our patients and their families.
We are searching for a dynamic Staffing Coordinator for our local branch who is able to work independently and assist our agency grow by increasing referrals while retaining high patient satisfaction.
Responsibilities Include:
- Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
- Work closely with our clients to schedule caregivers for home care and problems solve issues that arise.
- Accurately staff clients with caregivers based on location, time, skills/needs, and requests.
- Consistently organize caregiver and clients issues. i.e. time off requests, questions, changes in schedule and/or availability, concerns.
- Utilize our web-based care management system to monitor caregivers for on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records.
- Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
- Perform in-home assessment visits and calls as required.
- Complete incident reporting as necessary.
- Contact healthcare providers to obtain documentation and information as needed
- Ensure all state and federal rules and regulations are strictly adhered to
- On-call responsibilities.
- Other projects/duties as assigned by administration
Requirements:
- High school diploma or GED
- At least 2 year of relevant and related work experience
- Excellent phone skills
- Excellent interpersonal skills
- Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients
- Fast paced
- Self-directing and very independent with the ability to work with little direct supervision
- Advanced knowledge of computers
- Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, Microsoft Word, Excel, and Power Point
- Very organized and detailed, able to handle extensive amounts of paperwork/documentation
- Reliable car, valid State driver's license and car insurance
- Background check will be required
- Must have authorization to work in the USA
BENEFITS:
- Competitive Pay
- Part/Full Time
- Medical Benefits
- Dental Benefits
- Vision Coverage
- Insurance:
- Life
- Accident
- Death
- Disability
- Indemnity
- Referral Bonuses
- FSA
- 401(K) Plan
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