Ashley HomeStore is looking for talented people that have a desire to learn and grow in their career. If that is you, we'd love for you to join our team as our Office Manager!

The Office Manager is responsible for providing our guests with outstanding customer service by representing a commitment to integrity, service and customer value.

Who we are:

BostonFAM is a Family and Employee-owned company that sells great furniture, and we create amazing rooms with our customers. But we are much more than a Retail Furniture company, we are a personal and professional development company. We believe in our employee-owners and we care about their personal growth just as much as their professional growth. Our culture provides support, coaching, training, and resources to take your career and life to the next level. Our company is successful because our employee-owners are successful. If you are ready to work in a culture that is more than a job or a career, but a place that helps you make your dreams come true, then take that step to success by applying to work at one of our stores. BostonFAM is a family of brands including Ashley Furniture, Ashley Outlets, and Furniture & Appliance Mart.

What we offer:

• Personal and Professional Development opportunities

• Employee Stock Ownership Plan (ESOP)

• Paid-Time Off

• Paid birthday holiday

• Generous product discount

• 401K retirement plan with company match

• Health, Life, Dental, and Vision Insurance

• Long, short term disability insurance

• Fun company activities - involvement in the community!

What you will be doing each day:

• Assisting customer's in-person and over the phone regarding the status of their order
• Billing or account questions, receive and process payments
• Assist with financing and trouble-shooting and work to resolve customer issues/complaints in a timely manner
• Lead Office Professionals on day to day tasks

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.

We are looking for individuals with:

• The ideal candidate must be computer literate, dependable and have exceptional written and verbal communication skills with listening skills
• Good reasoning, resourcefulness and problem solving skills.
• A familiarity with office equipment, credit and collection skills
• Attention to detail
• Cash handling experience
• Prior experience in a customer service related field would be preferred
• Willing to work retail hours including weekends and holidays

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

Email your resume to: Careers@bostonfam.com

BostonFAM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.