At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers.

Visit https://bryanuniversity.edu/about/careers/ to learn more about what makes us stand apart.

This is a remote, work-from-home position. We will consider applicants that reside in the following states: Arizona, Florida, Idaho, Missouri, Nevada, Texas, and Utah .

Pay Range: $20.00 to $24.00 per hour DOE

Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes:

• Medical
• Dental
• Vision
• HSA
• Telemedicine
• An Award-Winning Wellness Program
• Tuition Assistant Program
• Short- and Long-Term Disability Options
• Life Insurance
• Employee Assistance Program
• 401K with Company Match
• Generous Paid Time Off
• Volunteer Paid Time Off
• 11 Paid Holidays
• An Empowering Company Culture
• Computer Equipment Provided
• Work from Home
  

(* includes domestic partner coverage)

Position Summary of the Student Accounts Collections Specialist:

The Student Accounts Collections Specialist is responsible for billing students, contacting students in regards to past-due balances, monitoring student account balances and setting students up with payment plans.

Responsibilities of the Student Accounts Collections Specialist:

• Identify and monitor past-due accounts.
• Initiate student contact via phone, email, or text to set-up payment arrangements.
• Provide customer service to students regarding their accounts.
• Responsible for running reports in multiple systems.
• Update metrics in Business Operating System.
• Interface with 3 rd parties to manage external collection efforts.
• Perform ad-hoc tasks as assigned by Accounting Manager.
  

Requirements of the Student Accounts Collections Specialist:

• High School diploma required. College-level accounting courses a plus.
• Previous collections experience highly desired.
• Premiere customer service skills including experience in customer service functions.
• Personal computer experience with spreadsheets and other MS Office programs.
• Excellent interpersonal, communication and writing skills.
• “Hands on” individual with strong teamwork orientation.
• Strong Excel skills (PowerPivot, Power Query, and advanced formulas). Advanced Excel skills highly preferred.
• Strong experience in using databases (i.e., CRMs, Financial databases, etc.)
• Good critical thinking and problem-solving skills.
• Timely attendance and adherence to all company policies.
• Ability to collaborate with team members.
• Ability to work in a virtual environment using software technology including but not limited to Campus Vue, Google Drive, Canvas, Zoom, Microsoft Office Suite.
• Local employees in Arizona will be required to attend meetings and trainings in office as needed.
• Ability to sit for six to eight hours.
• Ability to work at least 40 hours per week.
  

Bryan University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.