Resident is an industry leader in the Direct-to-Consumer mattress and home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016 (over 1 million happy sleepers and counting!), we have also launched the Dreamcloud, Awara, Level Sleep, and Sienna brands to cater to a variety of sleep preferences. Our mission is simple, we strive to make inspiring products people love coming home to (and to help everyone afford a great night's sleep)!

Our company is built around continuously improving our ability to introduce new customers to our products, and wow them with exceptional experiences through the shopping and post-purchase journey. We love to use data, and metrics to drive our decisions while keeping in mind that customers don’t speak in numbers and that each one should be treated as a member of our family.\

Oh, and by the way - we’ve been doing the “remote work thing” since the day we started. So you can expect a hard-working team of people that understands how to create meaningful connections and get great work done virtually - it’s in our nature!

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the Role

Resident is looking for a Retail Supply Chain Coordinator. The ideal candidate for this position is a self-starter with an ability to adapt quickly, communicate effectively, and assist others in a fast-paced remote environment.

Responsibilities

• Scheduling & Coordinating transportation between our 3PL’s & warehouses
• Managing & rescheduling driver pickups
• Functioning as a subject matter expert of Retail processes.
• Build out key workflow changes, guidelines, policies and procedures and communicate this effectively with the retail network & our partners
• Manage inventory receipts and reconciliation to expected inbound units
• Cross-functional collaboration; providing quick, concise, and professional insights
• Review data, resolve discrepancies & provide action plans for improved functionality
• Monitor & dispute freight shipments for misbilled products according to weights/dimensions
• Understand & facilitate retailer labeling requirements & ensure our partners are adhering to it
• Resolve any operational issues quickly and efficiently
• Drive profitability increases by product and retailer through improving efficiencies, product changes & ordering cadence

Requirements

• Strong understanding of Big Box retailers & their requirements
• Minimum of 4 years working in Logistics, Transportation and/or Supply Chain
• Strong computer skills – proficient in Excel, Google Suite, Asana, Slack.
• Experience in a fast-paced, start-up environment with the ability to demonstrate proactive initiative
• Demonstrated experience working from home
• Ability to work within a decentralized team.
• Strong written and verbal communication skills
• Ability to comprehend complex processes and communicate them simply and accurately

Key Qualities

• A true self-starter
• Team Player
• Proactive thinker; see big picture, end goal
• Adaptable to shifting focus and priorities
• Able to retain information, process changes, etc.
• Able to analyze data and identify trends
• Strong Communication Skills (Both internal and external)
• Highly Organized

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $62,000 - $71,750. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN. Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

#LI-REMOTE

Resident Home participates in E-Verify.