CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:
Provide support to the Supply Chain team to ensure timely delivery of finished goods and raw material, the allocation of inventory to regional distribution centers/channels to maintain in-stock position and issuing shop orders for the prepping of raw materials into finished goods. Responsible for timely and effective reporting and communication, timely fulfillment, consistency, and issue resolution for these tasks.

What Your Impact Will Be:
Inventory Trouble Shooting and Investigation:

• Work directly with appropriate staff regarding the receiving, inspection, movement, and prepping of product to meet go live and backorder dates. Communicate with supervisor regarding product availability and backorder issues.
• Verify the accuracy of the information coming out of the system and act upon the signals accordingly.
• Identify scenarios that may cause inventory or availability issues for the Analyst—be proactive in the identification and communication of issues for your own brands while sharing knowledge and collaborating with other coordinators to prevent issues in other brands.
• Work with the DC’s, Systems, and Marketing teams to ensure a smooth transition at product launches, promotion events and product pulls, including necessary system supports through MTQs, LOC GROUPS, etc.
• Identify process issues, and work with the appropriate departments to address them including but not limited to Past Due Orders, Invoices on Hold, OTIF reports to ensure we are taking care of any issues that need resolution.

Allocation and distribution of product.

• Review and determination of inventory allocation across regional distribution centers/selling channels through review of On Board Shipment (OBS) report, effective communication of inventory positions across business functions through Sku Flow Details, Out of Stock Spreadsheets, CAT and RTL Backorder Reports, PUB project lists, and MPN conversions in collaboration with Supply Analyst, as needed.
• Issue shop orders or initiate IPT (inter-plant transfer) movement as needed to support the forecast and replenishment signals out of the system/reporting, including recommendation of shipment methods.
• Provide and exchange information with the Floor Scheduler by providing information and support in rework projects, MPN Conversions, and pricing changes.
• Allocate inventory to channels as needed to achieve an equitable “out of stock” date.
• Ensure smooth transitions during part number conversions.
• Proactively work with our production floor and DC leadership to identify capacity issues and resolve priority concerns. Identify projects that will need to be completed to support store openings, prewrap, year-end product allocations, and liquidation efforts. Issue purchase orders as directed by Supply Analyst. Maintain purchase order due dates in the Oracle system using data provided by vendors and AGHK.
• Collaborate with the Supply Analyst to verify accuracy of information going into the Oracle PRP1 system.
• Support promotional and Marketing activities by reviewing, communicating, and balancing appropriate inventories to necessary locations and ownerships

Other responsibilities may include:

• Participate in best practice sharing to ensure efficiency among the coordinators. .
• Provide a point of contact for distribution centers and prepping to streamline communication
• Provide administrative support to the Supply Analyst as needed. Gather information & reports as needed. Strong excel skills and the ability to multi-task are required. Collaborate for best practices with other Coordinators and Supply Analysts

What We’re Looking For:

Education & Experience

• Minimum of 2 years of experience in operations with a good understanding of Materials Requirements Planning; Distribution; Supply Chain

Key Skills & Competencies

• Able to communicate changing priorities effectively, while maintaining responsibilities to their own brand(s).
• Ability to be a strong advocate for consistency in the approach of tasks, meeting deadlines for task completion for projects that occur on a regular basis.
• Ability to juggle a variety of tasks and priorities, and the ability to react quickly and efficiently to the needs of the business.
• Attention to detail, flexibility in time management and resilience that allows one to keep track of each product and where it is in the supply chain at any given time.
• Strong written and verbal communication that supports the ability to exchange pertinent and complete information on a timely basis is crucial.
• Change-oriented while providing excellent customer service to retail and direct channels, as well as internal operations customers.
• Must have ability to have strong attention to detail and the ability to see the “big picture” in order to support the Supply Analyst.
• Ability to represent department in meetings and in correspondence, requiring a professional demeanor and the ability to present and negotiate for their point of view.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

The base hourly rate for this position is between $21.60 and $27.00.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Hybrid Work

We embrace a hybrid work model to empower a culture of growth, optimism, and wellbeing, where everyone can deliver on our shared purpose and realize their full potential. Combining purposeful in-person collaboration with tech-enabled hybrid work, our focus is to provide flexibility while enabling collaboration for moments that matter.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.