About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Surveillance Specialist is a technical surveillance technician, under direction, performs, operates, maintains and repairs technical surveillance equipment throughout Westgate Resort’s properties.

Duties

• Installs, operates, maintains and repairs technical surveillance equipment throughout the resorts and corporate offices
• Able to safely operate and work on an aerial work platform or on a ladder
• Install and terminate network cabling as needed (CAT5,CAT6)
• Conducts training of security and management staff on the use of the surveillance equipment
• Researches, evaluates, makes recommendations and provides expertise in the procurement of new equipment.
• Documents and maintains detailed records (services requests, location of equipment, updates and repairs)
• Schedules and/or coordinates services with outside vendors
• Must Participate in On-Call rotation
• Responds to on-call requests for service outages in high liability areas
• Tests and evaluates new equipment
• Catalogs and inventories equipment
• Perform other duties as assigned
• Must be able to travel to sites in and out of state
• Must have a clean driving record
• May be required to work holidays and weekends
• Works directly with Resorts, Corporate Locations and Risk Management researching and providing video evidence as required
• Works closely with IT and Risk Management on video projects and investigations as needed
• Must possess necessary hand tools

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educations and/or Experience

May require an associate's degree or its equivalent and 2-5 years of experience in the field or in a related area. Must be familiar with standard concepts, practices, and procedures within the related field. Relies on experience and judgment to plan and accomplish goals. Must be familiar with state, federal and fire code guidelines.

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to upper management.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations

Certificates in the related field is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift a minimum of 50 lbs. Must be able to climb a 12 foot ladder and perform work above the technicians head while on the ladder. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.