FTE (Full Time Equivalent)

Part Time, 24 hours per week

Hours

• Typical hours are Monday-Friday hours of availability are between the hours of 7:15am-5:15 pm
• Flexibility required cover hospital hours as needed- 7a-3:30 pm or 3pm-11:30 pm Monday-Sunday

• Responsible for handling incoming calls to the clinic in a friendly and professional manner
  • Directs calls to appropriate areas/people
  • Responds in a timely manner
  • Takes messages and distributes them
  • Overhead paging when needed
  • Keeps up to date on all codes/tornado procedure
  • Manages the voice mail in baskets for Appts,Health Care Home and switchboard.
  • Creates telephone messages in EPIC for nursing as needed
• Answer general questions from callers and the public according to Alomere Health policy

• Update, and distribute (when necessary) the daily On-Call Schedule
• Maintain appropriate department supplies
• Sort mail on a daily basis
• Stamps checks & returns to Alomere Accounting Manager
• Distributes Inner Office mail from courier
• Maintains mail machine
  • Adds funds as need and communicate to the Finance Director.
  • Order supplies/reorder ink
  • Clean brushes/machine weekly, fill water tank
  • Call mail company when servicing needed

Post Office

• Call to order letter trays when needed
• Messages if pickup statements & certified receipts are needed.
• Makes $23 pickup statement daily – brought up with mail to the front desk
• Assist Patient Access
• Provides back up with Inputting and verify Verbal ROI
• Assist with WCE letters and questionnaires
• Assist with Medicare Wellness letters and brochures- fold and stuff envelopes
• Keep records of mail for Lake Region Eye and sends to Operations Manager
• Manages incoming faxes to ensure delivery to the correct depts.

• Perform all other related duties as assigned in a professional and responsive manner
• Demonstrate the ability to use relevant equipment
• Support, understand, and promote Alomere Health’s mission, vision, values, policies and procedures
• Ability to meet the work schedule requirements with flexibility dependent upon the needs of the department
• Foster respectful working relationships with professional colleagues, patients, families, and general public regardless of age, gender, lifestyle, culture, beliefs, race, socioeconomic class, or ability

• Ability to answer the telephone in a professional manner
• Strong keyboarding skills
• Knowledge of policies and page weather-related warnings and watches
• Proficient in Microsoft Office with general computer knowledge
• Ability to learn new procedures and protocols while incorporating them into current workflows
• Ability to remain professional, calm, and maintain a caring composure when faced with difficult or stressful situations
• Willingly accept work assignments and changes in daily routine

Benefit Status
Part time

Union Position
No

Applicants must be able to meet the physical demands of the position. A Functional Job Description for this position is on file in the Human Resources Office and is available to all applicants for review. All job offers to persons that are not currently employed by Alomere Health will be conditional based on favorable references and successful completion of both a criminal background check and a drug test.

I certify that the facts set forth in this employment application (and any accompanying resume) are true and complete to the best of my knowledge. I understand that any falsification, omission, misrepresentation, or concealment of information on this application may be sufficient grounds for disqualification from further consideration for hire or immediate discharge

I authorize Alomere Health to verify the information contained in this employment application and to investigate my personal or employment history. I also authorize any former school, employer, person, firm, corporation, credit agency, or government agency to provide to Alomere Health information they may have about me. In consideration of Alomere Health’s review of this application.

I further agree that, if employed, I will conform my conduct to Alomere rules and understand that unless otherwise specifically agreed to in writing; my employment can be terminated at any time with or without cause, and with or without notice, at my option or at the option of Alomere Health.

I understand that no personnel recruiter, interviewer, or other representative of Alomere Health other than the CEO has authority to enter into any agreement for employment for any specified period of time. I also understand that this application and any employment manuals/handbooks that may be distributed to me during the course of my employment shall not be construed as a contract.

Alomere Health is an EEO employer.