Job description

The Position
Our amazing team is awaiting your application. We are the Reno-Tahoe Airport Authority (RTAA). We are approximately 280 employees strong, and we are smart, driven, innovative, and collaborative. We THRIVE on getting to work every day, ready to take on challenges, solve problems, and create smart, workable solutions for anything that crops up in the middle of a normal day. We are at the heart of our community, and there’s no one else around here that does what we do. We are excited about the future and about MoreRNO as we embark on the largest construction project our airport has ever seen in order to meet the needs of the traveling public in our region.

The System Administrator II works under general supervision to design, install, and maintain core information technologies for the Reno-Tahoe Airport Authority (RTAA).

Examples of Duties
This position works with a team of network administrators to:

• Maintain and update network infrastructure and equipment
• Support virtual servers and environments
• Update patching of servers and workstations
• Monitor end-point protection
• Create and maintain systems documentation and procedures
• Document configurations and changes via change management policies
• Assist in the development and implementation of information security policies
• Administer Domain accounts, E-mail, remote access, and Internet services
• Contribute to network design and work plan development and implementation
• Project short and long-term network requirements and recommend changes accordingly
• Provide user support via ticketing system
• Establish and maintain positive working relationships with co-workers, staff, and vendors

Additional Knowledge, Skills, and Abilities:

• Experience in the following Airport specific technology areas is helpful but not required.
• Backup and DR
• Firewall Configuration
• Virtual Private Networking
• Azure AD, DHCP, DNS, Group Policy
• Systems monitoring and management tools
• Strong problem analysis and resolution techniques
• Skill to interpret technical manuals and documentation
• Ability to coordinate daily operations, organize and schedule activities
• Ability to clearly communicate orally and in writing in a clear and concise manner
• Communicate complex concepts and technologies to non-technical staff and management

Entry Salary: $75,406 - $95,012 annually, with opportunity for additional merit-based increases up to a range maximum of $114,617 annually. Initial salary placement will be based upon experience and qualifications. This a salaried position and is exempt from overtime.

Benefits: The RTAA offers a competitive wage and benefit package and provides a high-quality work-life balance. Employee benefits include 100% employer paid contributions to the Nevada PERS retirement program; 100% employer paid health insurance for the employee; paid vacation and sick leave; and 14 paid holidays per year - just to name a few!

Qualifications
Minimum Qualifications:
Required Education: A Bachelor’s degree from an accredited college or university in computer science, MIS or a closely related field, or equivalent applicable experience.
Required Experience: Three years of experience in data communications network design, implementation and operation, Microsoft systems administration, VMWare Vsphere implementation and administration, system backup and recovery, firewall configuration, Dell and HP server and storage hardware operation, and server software installation and maintenance.
Preferred Experience: relevant industry certifications from Microsoft, Cisco, or CompTIA, etc.
Required Licenses: A valid Driver’s License is required at the time of application.

Selection Procedure
How To Apply: A fully completed official online RTAA Employment Application must be received by 11:59 p.m., Sunday, December 18, 2022. For more information about this opportunity and to apply, visit: www.renoairport.com/careers.
The RTAA Employment Application is the primary screening tool to determine qualifications. A resume may be submitted in addition to, but not in lieu of, completing the RTAA Employment Application and will not be used to determine whether or not you have met the minimum qualifications. All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your RTAA Employment Application.
We strongly encourage applicants to review our online application instructions, available at the top of the RTAA Career webpage, before submitting the application to help ensure it has been completed in a manner consistent with our requirements as failure to complete the application as required will result in your application being disqualified from further consideration. Below is a summary of our requirements:

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Completed all sections on the RTAA Employment Application.

• Provided* detailed information* to address how you meet and/or exceed minimum qualifications for the position.
• Provided a minimum of five (5) years of employment history.
• Explained any gaps in employment of six (6) months or more within the "Work History" section. To explain gaps, add a new employer, write what was occurring under the "Name of Employer" (e.g., unemployed, student, etc.), and list dates. Please note, a statement in the "Reason for Leaving Section" is not sufficient to address gaps in employment.
• If you had more than one (1) position with the same employer, list each position, and the time you were in that position, separately.

Questions about the application, recruitment, and/or selection process, the physical demands of the position, or requests for a reasonable accommodation, should be addressed to the RTAA People Operations Office at (775) 328-6450 or hr@renoairport.com.

Selection Procedure:
Review of Application: After submission, the application will be reviewed to determine if it is complete and if minimum qualifications are met. For those applicants found to meet minimum qualifications, the next step of the process will be an application evaluation. It is essential that applications include detailed information regarding education and experience to enable evaluation of the application.
Selection Process: Based on the application evaluation process, only the most qualified applicants will be invited to test. The RTAA will communicate the testing process with selected applicants via email, so it is critical that applicants ensure their email address is accurate on the application and the email is one that the applicant checks regularly.
Testing Process: The testing and selection process may include examinations (computer aided or written) to demonstrate job-related knowledge and skills, practical exercises to demonstrate the ability to perform job-related tasks and manipulative skills, employment interviews (oral or written), or any combination thereof. Applicants must successfully pass all parts of the testing process to be considered for hire.
Pre-Employment Requirements: The RTAA requires each candidate to successfully complete employment history verification and background check prior to being considered for employment. All employment offers are subject to successful completion/passing of a drug-screening test, a fingerprint criminal history records check, and an Airport Security Badging test.

Our Values
THRIVE is the acronym for the Reno-Tahoe Airport Authority’s values that were developed by our employees and adopted, supported and modeled by our Executive Leadership Team and our CEO. The value each letter represents is described below:
Teamwork for Results. Teamwork is the foundation of any successful organization. In the working world, teamwork means we need to be able to trust one another in order to perform at the highest level and achieve the greatest results – regardless of what we are working on. This means that everyone on the team is empowered to do their best work, knowing that support is there when needed and also that they have the autonomy to use their best judgment in any given situation.
Teamwork for Results means:

*
When partnerships are formed to complete a task or project, all parties are committed to the success of the whole.

• We are successful by communicating and trusting each other.
• At all times, we know what’s important and what we are working toward.
• Knowing the goal, we keep our eyes on the prize and measure our progress continually.
• Individual actions are considered in light of how they support the whole.
• Working hard and having fun can be achieved simultaneously.

Honesty & Integrity are the first cousins of Trust. When we operate from a position of honesty and integrity, all of our interactions are more effective because we are working on an even playing field. We trust that our words and actions are spoken and performed with good intentions for the individual as well as the organization. When we do the right things for the right reasons, everyone benefits.
Honesty and Integrity thrive in an environment where:

• We keep our promises and our actions are guided by honesty and fairness.
• It is up to each and every person to do the right thing, even when no one is watching.
• All employees are enabled to communicate their opinions and ideas honestly and directly.
• We all take ownership of the things for which we are responsible.

Respect & Recognition are both given and received. In a respectful environment, communication is open and courteous regardless of the subject matter or circumstance because every person who works here is of critical importance to the mission. We also recognize and celebrate the good things we do, both individually and as a team.
In this environment:

• It’s a two-way street: recognition and appreciation are given freely at all levels.
• We pay attention to the good that we do, and speak up to offer praise.
• Everyone’s viewpoint matters; we ask for and listen to feedback in order to continually improve.
• We value the contribution of each individual.
• We seek to understand other viewpoints before arriving at decisions.

We all have the capacity to Inspire & Innovate. With our respective talents and passions, every time we interact with another person each individual can start the ripple effect that moves through the organization, igniting each of us with the remembrance that we do important work, and we impact the lives of our co-workers and our community on a daily basis. With this in mind, we recognize that we are all actively participating in the success of the organization, and we freely share breakthroughs and great ideas.
In order to inspire & innovate, we keep in mind that:

• Innovation happens at all levels: we all have the capacity to come up with the next great thing.
• There’s almost always room for improvement. “The way we have always done it” may not be the best or most efficient way to move forward.
• Making a commitment to behave with pride and loyalty regardless of the task at hand is always the best option.
• Our individual actions, however small, impact the morale of our team, our division, our department, and our organization.
• Everyone has great ideas, and it’s up to each of us to make sure we tell someone when we come up with something that will benefit the organization.
• Failure is the occasional outcome of good intentions. We will use failures to learn.

Versatility in an organization our size, agility is key. While clear direction is important, so too is the ability to be flexible in the way we approach tasks, challenges, and opportunities. There is rarely only one way to do something, and we may need to explore various options in order to achieve the greatest success.
Our versatility means that we:

• Utilize both internal and external resources.
• Adapt to changing conditions in order to remain successful.
• Recognize that the place we hold in our region is an important one, and therefore we are able to balance the needs of the organization with the needs of the greater community.
• Find the “win-win” ensures that we can shift our focus as needed.

Enthusiasm for Excellence. A positive attitude can really take you places. By choosing to bring an enthusiasm for excellence to every task we undertake, we recognize the value of our work and our relationships as well as the importance of being the best at what we do.
Enthusiasm for Excellence generates:

• A deep appreciation for the team that we have created at the RTAA.
• A collaborative environment, where each person’s contribution truly matters.
• A spirit of continuous improvement where we all recognize that our best efforts lie in the next opportunity.
• An appreciation for diversity of thought to help us all to generate new ideas and better ways of doing things.
• A commitment to setting the bar high and to creating standards that others in our industry want to duplicate.

Benefits Overview
For this position that is covered by the Civil Service Plan

In addition to providing competitive pay and a vibrant, exciting work environment, the Reno-Tahoe Airport Authority (RTAA) also boasts an outstanding benefits package.
Please note, the benefits outlined below are for those employed in a full-time status. Benefits for those employed in a part-time status are administered on a pro-rated basis. Applicants for part-time positions may contact RTAA People Operations team at (775) 328-6450 for additional information regarding eligibility, coverage, and premium costs.

Health Insurance:
The RTAA provides employee health insurance which includes medical, prescription, dental, and vision care. Employee premiums are paid 100% by the RTAA, with 85% being paid for dependent coverage. Health Insurance coverage begins the first of the month following 2 months of employment.

• Health Savings Accounts (HSAs) - Employees that select the Health Savings Account (HSA) medical plan can contribute into a HSA account with the RTAA also making a contribution. You can use the money in your HSA to pay for qualified medical expenses for you, your spouse, and your qualified dependents. The HSA account belongs to you, your contributions are tax deductible, and your contributions can accumulate year after year. You can choose to invest some or all of your HSA money for potential tax-free growth to help pay for qualified medical expenses in retirement.
• Flexible Spending Accounts (FSAs) - An employee may voluntarily participate in the Health Care and/or the Dependent Care FSA plans which allow the employee an opportunity to contribute a portion of their pre-tax income into an account which is then available for tax-free withdrawal with documentation of an unreimbursed healthcare or dependent care expense (i.e., healthcare co-pays, deductibles, day care expenses, etc.).
• Post-Employment Health Plan - The RTAA provides employees with an individual account which may be used to pay for post-employment health benefits. This account is funded through a variety of sources, which include: accrued sick and vacation leave.

Survivor and Disability Benefits:
Once an employee enrolls in any RTAA Health Insurance plan, he/she is automatically covered under the RTAA's survivor and income protection package, which includes:

• 2 x annual salary of Life Insurance coverage for the employee.
• Dependent Life Insurance at $5,000 for covered spouse and $1,000 for each covered child.
• Accelerated benefits provision.
• Up to 2 x annual salary of Accidental Death & Dismemberment Insurance if an employee suffers a serious injury or passes away as a result of a covered accident.
• Long Term Disability at 66% of the employee's basic monthly salary if an employee is unable to work as a result of a non work-related illness or injury or pregnancy up to a maximum of $6000 per month. Benefit payments begins after 60 days of continuous disability.
• Voluntary Supplemental Life Insurance is also available to purchase at group rates.

Retirement Plans:

• Nevada Public Employees Retirement System (NV PERS) – A great benefit of working for the RTAA is the ability to participate in the NV PERS pension program. This program affords an employee a secure retirement after his/her years of service. All contributions into the plan (currently 29.75% of an employee’s eligible base wage) are paid for 100% by the RTAA.
• IRS Section 457 Deferred Compensation Retirement Plan – An employee may voluntarily participate in this plan which allows the employee to defer part of his/her pre-tax income to save additional monies for retirement.
• Social Security Benefits – RTAA employees are not subject to regular Social Security (FICA) deductions. However, federal law requires that the Medicare portion of the FICA is deducted from each bi-weekly paycheck (@ 1.45%).

Leaves:

• Vacation Leave – An employee earns paid vacation leave from the employee's date of hire and may use approved leave after 6 months of employment. An employee accrues vacation leave as follows:
• < 5 years of service = 16.25 days per year
• 5 – 10 years = 19.5 days per year
• 10 – 20 years = 22.75 days per year
• 20+ years = 26 days per year

• Sick Leave – An employee earns and may use approved sick leave immediately. An employee accrues 4.6 hours per bi-weekly pay period.
• Holidays – An employee is eligible for 13 paid holidays per year, which include: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Nevada Day (Last Friday in October), Veteran's Day, Thanksgiving Day, Family Day (Friday after Thanksgiving), Christmas Eve, Christmas Day, and a Floating Day.
• Bereavement Leave – An employee may use approved sick leave to attend the funeral of a family member.

Bonuses and Incentives:
If funded in the annual budget, the President/CEO may distribute annual bonuses based on specific criteria for evaluating an employee's achievements.

Education Expense Assistance and Training Opportunities:
The RTAA provides up to $1,500 per fiscal year in Tuition Reimbursement for expenses associated with a class, seminar, conference, certification program or study course that is useful for an employee's current position or career development. Reimbursable expenses include cost of the class, seminar, conference, or certification program, books and required "consumable" supplies. The RTAA also provides in-house and external training opportunities on a regular basis.

Employee Assistance Plan:
Each employee and their immediately family members may receive a family total of 10 free confidential counseling visits per calendar year with a professional counseling service. The counseling service can provide help with either personal or work-related concerns. In addition to counseling services, employees also have access to work-life specialists, legal and financial support resources and a robust online library which includes expert information on a variety of topics.

Other Benefits:

• No state income tax in Nevada.
• Free parking in employee designated lots.
• Direct Deposit - Direct deposit of paychecks is available to any designated financial institution that accepts electronic transfers.
• Credit Union Membership - Employees are eligible to join the City of Reno Credit Union.
• Hearing Exams - The RTAA provides free voluntary annual hearing examinations to all employees.
• On-the-Job Injury Income Protection - Employees injured on the job are eligible to receive the difference between awarded temporary total disability payments and their full salary for up to 90 days.
• Jury Duty Pay - Employees required to perform jury duty receive their regular pay for the period of absence brought about by the jury duty, in addition to being able to keep any payments received from the court.

Voluntary Insurance Programs:
The RTAA also makes a variety

Job Type: Full-time

Pay: $75,406.00 - $114,617.00 per year

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