Job Description

Position Summary:

Mainframe developer/Analyst responsible for the design, implementation, and system execution of companywide computer information systems. Application languages include, but are not limited to, COBOL, CA-ADS and T-SQL. Applications include, but are not limited to, our in-house written Customer Service and Billing System. Essential functions and qualifications listed below.

Essential Functions:

• Provide significant input to policies, practices, and projects involving production computer operations.
• Direct and assist with developing specifications/requirements for projects and applications as needed.
• Develop applications using COBOL, CA-ADS and other tools/languages per project needs that conform to programming standards as set by the Information Technology department.
• Develop an understanding of in-house applications and their inner dependencies. Develop interfaces between these applications.
• Direct and assist DBA with design, creation, and maintenance of databases per project and application needs
• Manage project tasks and timelines.
• Perform program and system debugging and testing to ensure accurate and efficient coding.
• Communicate project status and deliverables with managers and users.
• Deploy/distribute applications and software, including upgrades and patches per guidelines set by management.
• Create documentation regarding processes, change management requests, and incident resolutions.
• Primary technical subject matter expert for assigned applications and processes.
• Develop and maintain strong relationships with key process owners; collaborating with them to review customer satisfaction, project priorities, service needs, process improvements, etc.
• Quickly respond to support tickets from departments according to company procedures.
• Routine daily maintenance of existing sites and applications.
• Manage and attend project meetings with users.
• Other tasks as needed for successful project completion.
• May be required to work during emergency conditions.
• Regular attendance is required.
• Job performance must conform to all CWS policies and procedures.
• Specific knowledge of CWS Environmental Management System Policy and Procedures.
• Knowledge of ANSI standard SQL, Windows operating systems, MS Word, MS Excel, and SharePoint.

Additional Duties

• Perform other related duties as assigned.

Job Requirements

Physical Requirements, Activities, and Working Conditions

• Ability to operate a personal computer including keyboard and mouse.
• Ability to read computer monitor.
• Must be able to remain seated and operate a personal computer for extended periods.
• Ability to type 40 words per minute.
• Ability to receive detailed information through oral communication, written definitions and examples.
• Ability to convey detailed information to co-workers and customers accurately and quickly.
• Ability to operate and maintain motor vehicles.

Education and Experience

• See below.

Systems Analyst

Salary Range: $60,881.60 ($29.27/hr) - $94,390.40 ($45.38/hr)

The candidate demonstrating the following abilities may be placed at a Grade 110:

• Bachelor’s degree in a computer or mathematics related field, OR an Associate Degree in Computer Science, three (3) years’ experience as a programmer.
• Thorough and complete knowledge of all technical development tools, backup/recovery techniques, and operating/network system platforms used in system development at CWS.
• Working knowledge of either web development or mainframe languages and tools as listed above.
• Knowledge of computer operations and application run procedures.

Sr. Systems Analyst

Salary Range: $67,579.20 ($32.49/hr) - $104,748.80 ($50.36/hr)

The candidate demonstrating the following abilities may be placed at a Grade 111:

• Bachelor’s degree or equivalent in a computer science or related field, two years’ experience in applications development managing medium to large scale projects - OR - an associate degree in computer science or related field and five years’ experience in applications development of which at least two years are managing medium to large scale projects.
• Working knowledge of mainframe languages and tools as listed above.
• Mainframe development candidates should have:
  • Proven experience in zOS 2.x, MVS or COBOL and JCL.
• Experience working in a Windows network environment.
• Strong communication and writing skills.
• Ability to communicate directly with peers, managers, and users while leading development to a completed and successful solution.
• Strong organization skills to manage multiple timelines and complete tasks quickly within the constraints of clients’ timelines and budgets.
• Awareness and pride in 100% user satisfaction.
• Ability to manage and develop complex projects independently.

Licenses, Certifications, Registrations

• Valid South Carolina Driver’s License required.

Training Needs:

• OSHA and Departmental safety training as required.
• Skills Based Training.
• Standard Operating Instruction (SOI) per department requirements.
• ISO 14001 standards for department and company.
• See Department Competency and Training Matrix for this position.

Potential Career Path:

ELIGIBILITY FOR PROMOTION TO VARIOUS POSITIONS THROUGHOUT THE COMMISSION DEPENDS UPON INDIVIDUAL QUALIFICATIONS, AND NOTED JOB PROGRESSIONS ARE NO GUARANTEE OF CAREER PATH TO THESE OR ANY OTHER JOB(S) AT THE COMMISSION.

• IT Business Systems Manager

Assistant Director of Information Technology