Job description

Title: Server
Reports to: Management Team

Summary of Position:
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities:

• Welcome and greet guests.
• Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Enter orders in our point-of-sale system.
• Perform side work at the start and end of each shift.
• Maintain clean server station.
• Accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow team members as situations arise.
• Be ready and willing to assist runners with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Ensure proper cash-handling procedures are being followed as set by the management team.
• Serve the appropriate portions of food to guests using standards set by HalfSmoke.
• Be able to communicate effectively.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Dressed and ready to work 10 minutes before shift begins.

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