Job description
Responsible for the management of daily operations & promotions of the tap room and tasting room, including the development, performance, and optimal utilization of staff and resources. In addition, this person coordinates with the BOH to ensure we maintain high standards of food, service, health and safety in order to optimize efficiency and profitable business performance; ultimately ensuring that guests are satisfied with their experience during their visit.
Key Responsibilities and Accountabilities:
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*Responsible for management of FOH daily operations and employees. Including, but not limited to, adherence to company policies, morale, periodic reviews, training/mentoring, and disciplinary actions. *Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs. *Manage and Ordering of Inventory Needs for FOH Operations *Participate and assist in hiring process for FOH and other positions, as needed, including termination of staff as well. *Manage and coordinate staffing needs and weekly scheduling to maximize efficiency of operations. *Assist in the development and review of operational policies & procedures, staff training program, and maintenance logs. *Ensure that customer service is provided at the highest level by all staff, managers and self, and that all inquiries and complaints are handled promptly to turn dissatisfied guests into return guests. *Ensure that proper security procedures are in place to protect employees, guests, and company assets. *Ensure cash management procedures are followed and accurately reconciled with sales at the beginning and end of each shift. *Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete incident reports promptly in the event that a guest or employee is injured. *Ensure alcohol laws and regulations are implemented and adhered to by all staff *Communicate and coordinate third party professional maintenance, inspections, and repairs. *Teamwork - maintain a positive, respectful, healthy, and dynamic work environment for all staff *Assist in coordination and developing of marketing efforts. *Effective and regular communication among management and partners.
Minimum Requirements
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*Previous experience in business management *Possess strong leadership, management, communication and customer service skills for dealing with diverse staff and customers *Self-starter, self-disciplined, punctual, organized, initiative, and outgoing/energetic *Ability to respect and motivate employees to work as a team to ensure that food, drink, and service meet company standards *Comfortable giving and receiving feedback *Able to handle demanding work schedule with long work weeks in a dynamic, multi-task environment, including evening hours, weekends, and holidays
Disclaimer: This job posting in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow additional instructions, policies and standards set forth by the company
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Grove City Brewing Company : Plum Run Vineyard and Winery is named from the small stream of the same name that originates on our farm south of Grove City, Ohio. Our Vineyard consists of three acres of grapes that include Traminette, Vidal, Chambourcin and Cabernet Franc. A total of 16 varieties of grapes are planted on the farm. Grapes from Plum Run Vineyard as well as grapes sourced from other Ohio vineyards are used to craft a variety of fine wines for your purchase. Learn more about us at grovecitybrewingcompany.com.
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