Job description

Position Summary: Mutual Assistance Network (MAN) is a community development corporation dedicated to the growth and well-being of the Del Paso Heights and Arden Arcade neighborhoods. The Parent Education Manager is responsible for the coordination and supervision of the in home parent education component of the Birth & Beyond program and will work under the supervision of the Director. This program provides support to pregnant women and families with children through 17 years of age through one on one in home parent education, parenting workshops, school readiness and crisis intervention. All duties will be performed within a strength-based, culturally responsive and in a trauma informed manner.

This position is full-time, exempt and salaried.

Essential Functions

1. Agency Mission and Vision

· Work in collaboration with other agency managers to ensure agency mission, vision and daily operations of organization are met

· Foster and model agency assumptions and standards utilizing the parallel process to ensure positive agency culture and team morale

· Articulate to staff how daily operations relate to the organization’s mission, vision and Continuum of Change.

· Fulfilling roles within contracts and corresponding contractual requirements assigned by Directors.

1. Support to Neighborhood Residents and Partners

· Work alongside neighborhood residents to ensure MAN is interconnected with neighborhood activities

· Serve as the agency liaison to partner organizations, community groups and programs that are essential to neighborhood development and growth

· Attend community meetings and events outside of the agency as assigned by a director to develop and maintain meaningful, authentic relationships with neighborhood residents and leaders.

1. Supervision of Staff

· Supervise a team that includes parent educators and other staff as assigned by MAN and provide individual and group based supervision at least weekly

· Review referrals to ensure families are connected to the appropriate for services provided by MAN

· Monitor program quality and integrity to ensure that the goals are being met

· Review case files to ensure compliance with the program policies and procedures

· Schedule and facilitate staff meetings and Multi-disciplinary Team (MDT) meetings with outside specialists. Bring referrals and cases to the MDT for consultation and recommendations

· Train team on agency core policies and procedures at least annually

· Complete documentation, required reports and data collection in a timely manner

· Participate in program evaluation planning and implementation

· Attend and participate in all trainings, team meetings and team building activities

Meet with the Director for weekly supervision and keep supervisor informed of crucial concerns as they occur.

1. Other Functions:

· Assist with and participate in outreach, community engagements, referrals, and volunteer generation.

· Serve as a representative on all large agency events, activities and committees

· Maintain a safe, clean, resourceful, and enriching environment for families and staff.

· Assist with, conduct and/or participate in Mutual Assistance Network’s Community Centers (also referred to as Family Resource Center) classes, events and activities.

· Participate in health insurance outreach and MAA claimable activities as defined in the MAA claim plan, and accurately complete MAA time studies.

· Attend meetings, trainings, events as assigned by Director or Executive Director

· Must report to work site as scheduled and agreed upon with Supervisor (Team Leader)

· Other duties as assigned by Director or Executive Director.

Knowledge, Skills and Abilities

• Familiarity with the Arden Arcade, Del Paso Heights and surrounding Northern Sacramento neighborhoods
• Ability to work with diverse workgroups and serve families with diverse economic, social, racial, and cultural backgrounds.
• Strong verbal and written communication skills
• Management experience with ability to supervise and demonstrate leadership skills to staff preferred
• Previous experience in family support services and/or community development preferred
• Knowledge of various parenting skills and the ability to demonstrate them to others
• Must be self-motivated, flexible and able to prioritize multiple tasks effectively to meet deadlines

· Ability to work evenings and weekends as required to ensure deadlines are met or attend agency meetings and/or events

Physical Qualifications

· Ability to work in office setting and operate basic office equipment (phones, fax and copy machine)

· Ability to perform basic computer functions (word processing, internet research, email

· Ability to work with individuals in their home environment

· Must be able to lift and carry up to 15 lbs.

· Ability to frequently sit, bend, twist, squat, kneel, reach, push and pull

· Ability to occasionally walk up to one mile intermittingly with breaks

· Ability to climb stairs

Other Qualifications:

· Must be at least 18 years of age.

· Must be a U.S. citizen or lawful permanent resident.

· Clearance of fingerprint background check.

· Bachelor’s Degree Required, Master’s degree preferred

· Must possess a valid California Driver’s license, reliable transportation and auto insurance.

· Able to travel between sites and to offsite events.

· Valid California Drivers License, own transportation, automobile insurance and must be able to pass DOJ clearance.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Sacramento, CA 95838: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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