Team Leader – evening/closing

Full Time
Deerfield, IL 60015
Posted
Job description

At Chick-fil-A, our leaders are responsible for assisting in all aspects of shift management and ensuring that each Guest has a remarkable experience. Our leaders are responsible for supervising assigned stations for an entire shift.


Responsibilities include:

  • Ensures Team Members are Guests focused, following hospitality & service protocols.
  • Ensures Team Members are accurately entering Guests orders.
  • Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Ensures that workstations are clean at all times.
  • Ensures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.


Here are some of the great benefits of working at Chick-fil-A:


  • Flexible Hours
    - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person who invests time in his employees, teaching them important business skills, helping them achieve their goals in & outside the restaurant.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
  • And more.

[CONTENT PLACEHOLDER]


REQUIREMENTS

  • Must work a minimum of 20 hours per week.
  • Must be available to work up until 10:00pm 3 times per week.


Chick-fil-A Deerfield
is a place where people care, are encouraged, and grow to be their best.

Our core values are; Guest First, Integrity, Teamwork, Stewardship, Growth


Chick-fil-A Deerfield is an equal opportunity employer and is committed to equal opportunity for all Team Members and applicants.

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