About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Technical Account Management Lead, you will help customers successfully adopt Google Cloud products and manage the delivery of Customer Experience engagements to drive customer adoption of Google Cloud services. You'll deliver product and implementation expertise to our customers to help them get the most out of their Google Cloud investments. You will regularly engage with stakeholder groups, including executives of large enterprises, and a cross-functional and geographically dispersed team.

In this role, you will travel domestically and internationally approximately 25% of the time.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $158,000-$243,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Manage, expand, and scale a team of Technical Account Managers as the Google Cloud Professional Services organization grows.
• Interact with partner leads, business, and technical stakeholders to manage complex customer relationships and environments, helping the customers define and achieve their goals in cloud transformation.
• Work with customer technical leads, client executives, and partners to manage and deliver successful migrations to cloud solutions.
• Create programs and processes to achieve scalable impact across the customer and partner ecosystem.
• Understand customer needs and help shape Google’s long-term product strategy.