Job description

Position Summary:
This position helps create solutions as part of an engineering team. They work to find defects, determine the causes of those defects, and provide solutions to defected problems. This position is responsible to assist and facilitate the development, design, and implementation of the quality and continuous improvement systems for the St. Marys facility. Through communication, innovation and knowledge of the carbon/graphite manufacturing process, this position will provide leadership to enable the company to provide its customers a quality product in a timely manner and implement changes that will help reduce cost and improve productivity.

Key Accountabilities:
Participation in support of Production Processes and Products:

Review RFQs for customer requirements, review blueprints and specifications, document quality plans and specify work centers and times for Inspection requirements.

Determine quality metrics for all manufacturing procedures

Monitor the entire production cycle and perform regular tests to identify potential risks

Work with internal teams to increase next step customer satisfaction by improving the quality of the products

Review and disposition non-conforming product both in-process and final inspection

Participation in Structured Problem Solving Process:
​​​​​​​ Perform Root Cause analysis and implement corrective actions for various system problems identified (This may include leading a team of individuals)

Verify that corrective actions have been performed as documented.

Participation in Customer Complaints:
​​​​​​​ Communication with customer service to determine nature of complaint

Complete an investigation of the root cause of the complaint through inspection of quality records and communication with production personnel

Determination of appropriate corrective action to be taken in response to customer complaint

Disposition and inventory management of returned material (if applicable)

Compose written response to send to customer (when requested)

Participation in Control Plans, Change Control and SPC:
​​​​​​​Work with Operations to develop and maintain product family Control Plans.

Maintain Control Plans via the establishment and usage of Change Control Boards

Set detailed guidelines on what needs to be checked and what the quality standards are.

Implement and maintain SPC data in-process and at final Inspection.

Implement and maintain SPC data on CTQs from Internal/External Suppliers

Analyzes data by completing hypothesis, normal distribution and process capability tests

Participation in the SGL Lifecycle Process and Stage Gates:
​​​​​​​Work with SGL Management team to develop and maintain SGL’s Lifecycle Process and Stage Gates

Facilitate Stage Gate meetings to ensure compliance of gate deliverables

Report Stage Gate/Process KPIs to SGL Management Team

Participation in the Internal Audit Plan:
​​​​​​​ Audit our systems based on ISO 9001:2015 requirements

Provide support during internal and external customer audits.

Perform audits according to the monthly Layered Audit Plan

Assist in Product Certification during any absence of personnel

Customer Audits – assist when customer complaints or corrective actions are to be audited

Represent SGL at customer locations for meetings concerning the conduction of DOE’s and capability studies, by both SGL and customers, that result from customer complaints

Generate and distribute various quality reports for facility as required

Complete any required Measurement System Analysis or Gage R&R studies.

Your Profile:
Bachelor's degree in technical field (Engineering), preferred

Professional association certificate preferred (ASQ)

Knowledge of Microsoft Office, statistical software, digital photography, Shovue, SAP

Excellent verbal and written communication skills

Effective decision-making skills

Ability to work with little to no supervision

Excellent organization skills

Excellent customer service skills

Effective problem solving skills

Mathematical skills

Our Promise:
Convince us with your skills and strengths – in an experienced team, working on challenging tasks. With our leading-edge technologies and materials, you will have freedom to act and a wide range of development opportunities. Attractive remuneration as well as smart fringe benefits are part of our offer.

Equal Opportunity Employer

We provide equal employment opportunities for all employees and applicants for employment without regard to their race, color, religion, national origin, gender, age, veteran status, disability, sexual orientation, gender identity or any other classification protected under applicable federal, state or local law.
SGL Carbon is a leader in the development and manufacture of products based on specialty graphite and composites materials. Using our comprehensive technology know-how and in close partnership with our customers, we develop intelligent and leading-edge solutions for the big issues of mobility, energy and digitization.

SGL Carbon has more than 4,700 employees worldwide and 31 sites in Europe, North America and Asia, and a service network in over 100 countries.

Publication Date:
May 24, 2023

Location:
St. Marys, PA, US, 15857

Business Unit:
Graphite Solutions

Legal Unit:
SGL CARBON, LLC

Functional Area:
Quality

Employment Type:
Full time

Minimum Salary:
68000

Maximum Salary:
80000

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