Technical Systems Analyst - Kiewit Technology Group
Full Time
Omaha, NE 68137
Posted
Job description
Requisition ID: 168001
Job Level: Mid Level
Home District/Group: DHO Information Technology Group
Department: Technology Group
Market: Corporate Home Office
Employment Type: Full Time
POSITION OVERVIEW
Kiewit has an opportunity available for a Technical Systems Analyst in our Technology Group Division.
DISTRICT OVERVIEW
Kiewit Technology Group (KTG) builds solutions to enable and support a $12.5 billion company. Our mission is to deliver project schedule and cost certainty by employing technology designed by and for the construction industry. Our team deploys technology solutions to the field and home office departments that increase profitability by maximizing the way we use our people and resources in daily operations. KTG uses systems and tools that manage every part of Kiewit’s business and lifecycle of a project to improve planning and day-to-day execution in the field by giving our people real-time data to make faster, smarter decisions. When you join KTG, you will make an impact on the critical work we do every day.
LOCATION
This position is located at our office at 12720 I Street, Omaha, NE. Work schedule is Monday - Thursday, flexible Friday's.
RESPONSIBILITIES
- Screen/triage/prioritize/direct incoming requests from the 600+ user base for One Plan, ADO, and potentially Tosca
- Provide assistance to end users on access requests, as well as simple to moderate hands-on user guidance and direction to available job aids and recorded trainings
- Utilize skills with Microsoft Office computer programs (specifically, EXCEL, Outlook, PowerPoint, Word)
- Support the Solutions Center of Excellence department by monitoring and compiling status reports on KTG projects as well as spot-checking data for accuracy
- Generate and coordinate department communication about tool updates (email, website updates, etc) and releases
- Initiate and follow up on action items for new and/or routine projects, processes, and/or policies, with varying levels of urgency and pivot quickly based on shifting priorities
- Provide system access to new hires and modify system access for job-changes for existing resources
- Update field choice options within tools and complete basic modifications to tools as required
- Assist in developing processes and internal documentation, training, and user guides for all tools supported by the Solutions COE
QUALIFICATIONS
- Minimum of three years of experience in software development or related information management/technology industry
- Must be able to communicate well with a wide variety of technical acuity. Strong verbal and written communication skills, with proven ability to present information both to technical and non-technical customers/stakeholders, in appropriate media and form.
- Experience in troubleshooting and working with various teams in resolving issues / solving complex problems.
- Good time management and organizational skills preferred.
- Able to effectively manage multiple priority items in tight timelines
- Understand the fundamentals of software development lifecycle processes and tools
#LI-Hybrid
Other Requirements:
We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
- Regular, reliable attendance
- Work productively and meet deadlines timely
- Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
- Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
- Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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