Job description

Title: Technology Trainer

Department: Information Technology

Employment Status: Exempt

Position Summary:

The Technology Trainer delivers end-user training on all Firm-standard software and hardware for both newly hired employees and existing lawyers and staff, with a focus on professional development of legal staff; Plans for and delivers one-on-one technical training and performance coaching; Provides recommendations for the design and configuration of firm applications with an emphasis on user experience.

Candidates with law firm experience are highly preferred.

Position Responsibilities:

Training and Development

• Plan and deliver in person, remote, and one-on-one training to all attorneys and staff
• Coordinate follow-up training sessions
• Provide ongoing floor support as needed by end users
• Conduct new hire training and orientation
• Conduct regular workshops and training classes on technical applications and processes, along with providing professional development for legal staff
• Promote best practices and coach on how to utilize technology and related standards
• Coordinate with Human Resources about staff technical capabilities and develop learning action plans to address any issues

Curriculum Development

• Collaborate on the design, development, and review of curriculum and training documentation for applications and software upgrades
• Assist the Training Manager with the planning and development of specialized training
• Create training videos for eLearning. Knowledge of Adobe Captivate is a plus

Other Duties

• Assist IT with testing new applications and product upgrades
• Provide recommendations to IT of new software packages to gain efficiencies among attorneys and staff
• Assist with maintenance of class schedules, attendance, and feedback in the firm learning management system.
• Respond to special requests and coordinate response to need
• Recommend areas for improvement to achieve and deliver higher quality service to our end-users.
• Other duties as assigned

Position Requirements and Desired Skills:

• Bachelor’s degree, or equivalent experience, preferred
• Previous law firm experience is highly preferred
• Experience developing e-learning is a plus
• Proficient with Microsoft Office and Adobe products, most importantly Word, Excel, PowerPoint, and Acrobat
• Possess advanced skills in the usage of the Microsoft Windows operating system
• Excellent oral and written communication skills
• Accuracy, attention to detail, and good organizational skills
• Ability to work under pressure in a fast-paced environment
• Strong time-management skills and ability to multi-task
• Strong client service focus and ability to work effectively in a team environment
• Self-motivation and ability to work with minimal supervision
• Ability to exercise confidentiality and discretion
• The use of good judgment and good interpersonal communication skills
• Well developed analytical and problem-solving skills
• Work harmoniously and effectively with others as part of a team
• A self-starter who demonstrates ownership and commitment to the job
• Display a sense of urgency, flexibility and the ability to work independently as well as in a team environment.
• Must be flexible to work over 40 hours per week, travel on occasion, accept tasks outside of normal job duties and, and be open to assume new responsibilities if the needs of the department change.
• Various physical activity may be required

Bradley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity or expression), marital status, age, physical or mental disability, veteran status, genetic information, or any legally protected status.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Birmingham, AL 35203: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Law Firm: 1 year (Preferred)
• Microsoft Office: 5 years (Preferred)

Work Location: In person

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.