Job description

Job Title: Telecom Technician (Network Technician)

Location: Carlsbad NM 88220 / Midland TX 79706

Mode : Fulltime

Job Description:

Responsibilities:

· Handle incidents and Service requests , including Industrial network devices like Radios, Microwave, VSAT, etc.

• Perform visual checks for hardware failure lights or console error messages,

power status and hardware labels wherever.

• Patching cable installation and troubleshooting

• Installing power leads

• Updating knowledge base

• Console into network devices, including routers, switches, gateways, radios, etc

• Identify a switch port location

• Identify WAP connectivity status

• Basic Copper Cable troubleshooting

• Basic Fiber Optic Troubleshooting

• Install, remove, or swap equipment

• Effectively manage work queue

• Perform MACD (move, add, change, delete) activities for end user LAN and voice devices

• Provide daily report of activities

· Configuration changes on switch ports

· Troubleshooting, installing, and where necessary removing equipment and/or components

· Configuration changes such as VLAN assignments

· Configuration changes in APs

· Basic configuration changes in VG

· VOIP Troubleshooting

· Assist in troubleshoot and testing network equipment and components

· Apply Switch and router configurations

· Copper Cable Troubleshooting

· Fiber Optic Troubleshooting

· Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT

· Trouble shooting and configuration of Specialty Telecoms systems

· Work independently on assigned tasks

· Provide support for installation, maintenance, and repair of

· Fiber Optic & Copper Cable

· WiFi and BLE Systems

· Radio Systems

· VSAT

· Cellular based systems

· IIoT, including IpWAN

Physical fitness:

· Ability to cover ground by walking and to stand in most part of the working hours

· Ability to lift up to 50lbs

· Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support

Technologies:

· VSAT

· Radio systems

· Microwave systems

· Cellular LTE

· Switches

· Routers

· WAPs, WLCs, Gateways, IIoT devices

· Fiber optic cabling

· Copper Cable

· Call Manager/Unity

Educational Qualifications and experience:

• Have bachelor’s degree or Technical Degree and relevant experience

• Certified with technical certificates like CCNA, CCNP will be ideal

• 5 to 7 years of relevant experience in IT industry

o Experienced in racking, stacking, cabling, and decommissioning of Network Hardware devices

o Experienced in Smart Hand Support for Network device maintenance

• Strong Verbal and Written communication skills

• Willingness to work in shifts, attend on calls and weekend work as per schedule

Job Type: Full-time

Salary: $65,000.00 per year

Benefits:

• Dental insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Midland, TX 79701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer networking: 1 year (Preferred)
• LAN: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: One location

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