Teller (Part-Time 10-15 Hours) - Crete
Job description
Position Summary: The Teller serves as the primary point of contact for customers and non-customers and provides outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services.
Essential Functions:
- Accept and accurately process all financial transactions.
- Maintain responsibility for cash drawer and follow proper balancing procedures.
- Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
- Provide excellent customer service by providing answers and assistance for customer questions, and concerns.
- Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
- Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.
- Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
- Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
- Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
- Regular and reliable attendance is an essential function of this position.
- Perform other job related duties as assigned.
Qualifications:
- High school diploma.
- Cash handling experience preferred.
- Accuracy and attention to detail.
- Previous sales and customer service experience preferred.
- Effective communicator – promotes Union Bank’s customer service philosophy.
- Basic math skills and proficient computer skills.
- Ability to work independently and exercise good judgment.
Working Environment
Indoor work – not exposed to outdoor elements or hazards
Ability to stand and/or walk for prolonged periods of time
Some sedentary work lifting and/carrying up to 50 lbs. occasionally.
Hours: Part-Time (10-15 Hours), Monday – Friday, Varied Afternoon Shifts (w/ Room for Flexibility), & Saturday, 8:30 AM – 12:00 PM
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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