Territory Support Representative - Atlantic City, NJ
Job description
From a single asphalt shingle manufacturing facility in 1982, Atlas has grown to 36 facilities in North America providing worldwide product distribution. Today, products from the company’s four major divisions, Polyiso Roof & Wall Insulation, Shingle & Underlayment, Molded Products, and Web Technologies, are manufactured in state-of-the-art facilities and shipped from our network of manufacturing plants and distribution facilities in the United States, Canada, and Mexico. It’s amazing how our customer-first philosophy has grown on our clients.
Atlas Roof Shingles & Underlayments is seeking a Territory Support Representative for the Atlantic City, NJ area.
!!!! Bonus potential and car allowance provided!!!
Territory Support Representative Primary Responsibilities
- Communicate with Region Managers any problems that have escalated with the customer.
- Participate on special projects and company initiatives as needed.
- Remain current on technical and process knowledge to properly answer questions.
- Provide prompt responses to technical issues and handle delicate business issues received from customers.
- Solicit assistance from others for resolution of customer issues when appropriate.
- Communicate with Region Manager on new product related information (e.g. news items, tips).
- Order and update literature upon visits to customer sites and as requested by customer.
- Submit and present reports on customer visits, training sessions, and field problems.
- Demonstrate commitment to Companies core values by leading, acting, and behaving in a manner consistent with these values.
- Follow all Company safety policies and procedures.
- Target roofing contractors for conversion to Atlas Shingle and Underlayment programs through relationship building and business support.
- Travel requirements 75% with daily and regional travel.
Territory Support Representative Experience
- Preferred retail service experience in building materials or related field.
- Preferred customer support experience in building materials or related field.
Territory Support Representative Knowledge, Skills & Abilities
- Cold calling skills are required
- Ability to organize and prioritize workload
- Adaptability to a fast-changing environment and ability to multi-task in that environment
- Focus on customer satisfaction as the end result of the decision
- Strong reporting skills and communication skills with the ability to convey knowledge to others
- Eager to learn and impart information and know-how to others
- Ability to deliver in a stressful situation.
- Team player with the ability to be self-motivated and to work independently
Territory Support Representative Education, Licenses & Certifications
- A four-year degree is preferred.
Total Compensation
- Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Medical & Dependent Care Spending Accounts.
Atlas Roofing Corporation is an Equal Employment Opportunity Employer.
No calls or agencies please.
IND3
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application Question(s):
- What is your desired annual salary?
Experience:
- Customer support: 2 years (Preferred)
- Retail sales: 2 years (Preferred)
- Building materials: 2 years (Preferred)
Work Location: On the road
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