TESTING ANALYST-ADVANCED - 03242023-44363

Full Time
Nashville, TN 37203
Posted
Job description

Job Information

State of Tennessee Job Information
Opening Date/Time
Thur 03/24/2023 12:00AM Central Time

Closing Date/Time
Wed 04/06/2023 11:59PM Central Time

Salary (Monthly)
$5,508.00

Salary (Annually)
$66,096.00

Job Type
Full-Time

City, State Location
Nashville, TN

Department
Fiance and Administration

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF FINANCE AND ADMINISTRATION, BUSINESS SOLUTION DELIVERY DIVISION, DAVIDSON COUNTY

Minimum Qualifications


Education and Experience: Graduation from an accredited college or university with a bachelor's degree and two years professional experience in one or a combination of the following: 1) software applications development; 2) systems analysis or design; 3) testing and quality documentation and execution; or 4) business analysis and process design.

Substitution of a Specific Associate's Degree for the Required Bachelor's Degree: An associate's degree in business data processing (e.g., business data programming, business systems analysis, or computer accounting), management information systems, computer and information systems, or other related Information Technology field from an accredited college or university may substitute for the required bachelor's degree.

Substitution of Experience for Education: Qualifying experience in one or a combination of the following areas may substitute for the required education, on a year for year basis, to a maximum of four years: 1) testing and quality assurance work, or 2) any information systems work including but not limited to computer programming, database administration, or information systems analysis (e.g., experience equivalent to one year of full-time work in one or a combination of the above listed fields may substitute for one year of the required education).

Substitution of Graduate Coursework for Experience: Additional qualifying graduate course work in Information Systems may substitute for the required experience, on a year-for-year basis, to a maximum of one year (e.g., 36 graduate quarter hours in Information Systems may substitute for one year of the required experience).

Other Requirements


Necessary Special Qualifications: None.

Examination Method: Education and Experience,100%, for Preferred Service positions. For Executive Service positions, Minimum Qualifications, Necessary Special Qualifications, and Examination Method are determined by the appointing authority.

Job Overview


Summary: Under general supervision, is responsible for Software Testing and Analysis work of considerable difficulty. Performs multiple complex activities related to the verification and validation of software quality, and executes other related work duties as required.

Distinguishing Features: An employee in this class performs advanced level and works independently on software testing and analysis work. This class differs from that of Testing Analyst-Lead in that an incumbent of the latter performs leads or supervises testing and quality activities for one or more projects or business applications/programs. This class differs from the Testing Analyst-Int in that an incumbent of the latter performs at the working level.

Work Activities


Making Decisions and Solving Problems:
  • Develops testing guidelines that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
Documenting/Recording Information:
  • Designs and documents test plans, scenarios, scripts, or procedures for use during testing and quality assurance activities.
  • Creates, provides input and/or delivers the User Acceptance Test Plan to gain consensus from stakeholders on the acceptance testing approach.
Evaluating Information to Determine Compliance with Standards:
  • Develops or specifies quality assurance standards, measurements, methods, or procedures to determine product quality or release readiness.
Organizing, Planning, and Prioritizing Work:
  • Plans quality assurance strategies in accordance with project objectives, commitments and product solution methodology.
Provide Consultation and Advice to Others:
  • Participates in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Training and Teaching Others:
  • Provides authoritative advice and guidance to colleagues on any aspect of quality assurance, including training where appropriate.
Identifying Objects, Actions, and Events:
  • Analyzes test data and results to detect potential patterns or issues related to software, hardware, and component quality.
  • Decomposes requirements into test cases and test scripts.
  • Scopes test effort to allocate resources, environment, and time to meet the commitments of quality for product solution.
  • Identifies test cases for regression efforts.
  • Reviews business requirements to create test plans, test scripts, and/or test cases.
Analyzing Data or Information:
  • Identifies, analyzes, and documents problems with program function, output, online screen, or content.
  • Reviews historical, existing and ongoing test results and defect reports to identify areas needing specific attention.
  • Utilizes testing knowledge and experience to assess or recommend solutions.
Developing Objectives and Strategies:
  • Adjusts testing approach and practices to best facilitate quality within agency defined product solutions framework.
Scheduling Work and Activities:
  • Defines testing estimates in terms of complexity of product to provide visibility into the completion of test execution.
Thinking Creatively:
  • Identifies process and product improvements and participates in their implementation.
Interpreting the Meaning of Information for Others:
  • Communicates any risks associated with the agreed test strategy and the test plan to clients, users and stakeholders for transparency and visibility into the testing process.
Processing Information:
  • Compiles reports as requested for current test progress and defect metrics to indicate current state of product stability.
  • Executes test scripts or test cases in accordance with the test plan to validate expected results.
Coordinating the Work and Activities of Others:
  • Coordinates with staff and management representatives from a number of technical and non-technical areas to establish development and testing priorities and strategies.
  • Plans, arranges and facilitates meetings or workshops with stakeholders to convey quality assurance scope and strategy.
Monitor Processes, Materials, or Surroundings:
  • Monitors and reports on defect resolution efforts and tracks status or progress.
  • Identifies testing program deviance from standards, and suggest modifications to ensure compliance.
Coaching and Developing Others:
  • Encourages team ownership of quality to increase overall product solution effectiveness.
Interacting with Computers:
  • Tests system modifications to prepare for implementation.
  • Uses test case management tool to enter or update test cases and report progress.
  • Uses defect management tool to enter or update defects and report progress.
Judging the Qualities of Things, Services, or People:
  • Evaluates defects and categorizes according to the defect management plan and process.
  • Reviews design documentation to validate clarity, consistency, and usability.
  • Reviews system, business, and report requirements for accuracy and completeness.

Competencies (KSA'S)


Competencies
  • Listening
  • Decision Quality
  • Drive for Results
  • Planning
  • Problem Solving
  • Perseverance
  • Patience
Knowledge:
  • Knowledge of testing program standards to suggest improvements
  • Knowledge of resource allocation and estimation techniques
  • Knowledge of methods to organize resources in support of project testing objectives
  • Knowledge of various types of testing tools and their applications to testing procedures
  • Knowledge of various types of defect management tools and their applications to the test phases
  • Knowledge of Visio to review and develop process flows
  • Knowledge and understanding of coding and development concepts to participate in code and design reviews
  • Knowledge and understanding of system requirements and design as inputs into testing execution
  • Knowledge and understanding of the Software Development Lifecycle (SDLC) as it relates to standard software development and testing processes
  • Knowledge of testing methodologies and best practices
  • Knowledge of multiple testing approaches (including development, system, functional, user acceptance, etc.)
Skills:
  • Creating and maintaining testing documentation of all types, including test plans, test results, and defect management data
  • Monitoring status of individual tasks and reporting progress to leadership and selected stakeholders
  • Selection and application of appropriate testing techniques to ensure that tests provide an adequate level of confidence
  • Reviewing testing documents, user & training manuals, and other relevant documentation for compliance with documentation standards
  • Execution of tests according to agreed test plans, and analysis of test results
  • Assessing the current status of a test process and proposing step-wise improvements
  • Reviewing documentation for adherence to standards; mentors staff in corrective action plan creation and execution
  • Use of testing tools to support efficient testing processes
  • Writes clear and understandable defect and incident reports
  • Recognition and classification of the typical risks associated with the performance, security, reliability, portability and maintainability of software systems
  • Properly communicates within the test team and with other project stakeholders
  • Effectively participates in reviews of small to medium projects
Abilities:
  • Deductive Reasoning
  • Oral Comprehension
  • Written Comprehension
  • Written Expression
  • Category Flexibility
  • Oral Expression
  • Speech Clarity
  • Speech Recognition
  • Information Ordering
  • Problem Sensitivity
  • Time Sharing
  • Flexibility of Closure
  • Perceptual Speed
  • Speed of Closure
  • Fluency of Ideas
  • Number Facility
  • Memorization
  • Inductive Reasoning

Tools and Equipment Used

  • Personal Computer
  • Telephone
  • Fax Machine
  • Printer
  • Copy Machine
  • Scanner
  • Mobile Devices
  • Projector/Audio-Video Equipment

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