Summary

The Testing Center Monitor will provide assistance with the administration and proctoring of professional computerized exams to all students at the Midwestern University University Testing Center. This position reports to the Testing Center Manager. This is a part time position with hours that will vary throughout the year. Testing Center hours are Monday through Friday from 6:30am to 7:30pm. Testing Center Monitors will be offered shifts based on the exam schedule in the Testing Center. Shifts will be a minimum of 2 hours. Available hours will not exceed 19 hours per week.

Essential Duties and Responsibilities

• Monitor electronic and paper exams to make sure that students are following established testing rules.
• Assist students who have questions about exam process or testing procedures and consult with proctors as necessary to provide students with support.
• Stand and walk the testing center rooms for long periods of time to ensure the testing center rules and policies are being followed during all exams.
• Monitor email to review shift openings and use MWU web portal to accept shifts.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must have the ability to work in a constant state of alertness and safe manner and must have regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School diploma or GED equivalent required. Associate’s degree (A.A) or equivalent from two-year College/Technical school is preferred. 1-3 years of work experience required. Previous experience in a testing center, academic or customer service setting desired. Must have strong communication skills with the ability to communicate with students effectively.

Computer Skills

Computer proficiency in MS Office (Word, Excel, Outlook).

Language Skills

Basic skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to reach with hands and arms; stoop, kneel, crouch or crawl. The employee is regularly required to stand, walk, sit; talk and hear. The employee is frequently required to use hands to finger, handle, or feel. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job are correctable to 20/20 vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accord with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a). Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

Experience

• 1 - 3 years: Previous work experience, preferably in a testing center, academic or customer service setting.

Education

• High School or better

• Associates or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)