Job description

Duties:

The duties of a ticket counter agent assistant or VBC (vendor behind counter) include; assisting airline passengers with tagging luggage, asking safety/security related questions, and transporting checked baggage to specified areas of the airport & lifting checked baggage on and off weight scales and baggage belt(s). Agents may also be required to transport checked baggage from a designated x-ray/screening machine to the baggage belts. Some baggage may need to be loaded into tubs on the baggage belt as well. Agents also must maintain and replenish a supply of baggage tubs for the conveyor belts at all times.

While performing the duties of this job, employees are frequently required to walk & stand for extended periods of time and must be able to repetitively lift and/or move items up to, and some times exceeding 50 lbs. Lastly, VBC agents also assist passengers with disabilities and or elderly passengers needing wheelchair assistance from the ticket counter to the gate(s) or from the gate(s) to the baggage claim & arrival areas of the airport as needed.

Shift(s) Available: 4:00 AM - 12:30 PM and/or 11:00 AM - 7:30 PM

Qualifications:

• Applicants must have a valid drivers license or state ID and be able to pass a federal background check
• Must be 18 years of age or older
• Must be able to physically perform required work, including heavy and repetitive lifting
• Professional appearance
• Customer service skills
• Dependable, self motivated and responsible
• Ability to work a flexible, rotating schedule, including early mornings, afternoons and weekends

About Prospect Airport Services:

Prospect Airport Services has over five decades of experience in the airline industry. With over 9,000 motivated associates and cutting edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.

We are looking for applicants that take pride in their appearance, are responsible for their attendance, and that are comfortable working with passengers in an airport environment. For a number of people this job has served them well as a gateway to opportunities within the airline industry. So whether you're just winding up your career or just winding it down we may be a good fit for your needs. Additionally, Prospect has many opportunities for advancement, both in Tampa and in the thirty-two other airports we service nationwide.

Prospect Airport Services is an Equal Opportunity Employer.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• No nights

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Tampa, FL 33607: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)
• Time management: 2 years (Required)
• Heavy lifting: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location

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