Requisition Id 9025

Purpose:

The Information Technology Services Division in the Computing and Computational Sciences Directorate at the Oak Ridge National Laboratory is seeking qualified applicants for Tier 1 Systems Administrator on the Enterprise Infrastructure Services Team. This team exists to provide compute and storage infrastructure for the enterprise operations of the Lab as well as a 24/7 monitoring operation for the Critical Systems run by the Laboratory. This position will be shiftwork and rotate for this Team to be staffed 24/7/365

Major Duties/Responsibilities:

• Document team processes including Work Instructions and a maintain a current knowledgebase
• Monitor Infrastructure Equipment and Servers for uptime as well as performance
• Responsible for Workstation and Server Backup Architecture and Engineering
• Responsible for Enterprise Server Patching
• Assist in Server Vulnerability management
• Work with a Data Center Infrastructure Management System (DCIM) to help track assets and connections
• Work with other systems engineers and vendors to troubleshoot and resolve hardware and software issues
• Provide off hours support, troubleshooting, and escalation
• Provide suggestions for process improvement and implement when required
• Install and configure software, both commercial packages and various open-source packages
• Support data storage systems and backup services
• Derive results for metrics on technical performance as requested.

Basic Qualifications Required:

• Associate degree in Information Technology or related technical subjects or equivalent combination of education and experience
• Experience with server patching and associated tools
• Experience managing a virtualized environment including tuning and maintenance
• Knowledge of Windows or Linux Server Platforms
• Knowledge of scripting with PowerShell or other tools
• Knowledge of backup architecture and operations
• Basic understanding of network communication and demonstrated troubleshooting techniques
• Basic understanding of virtualization environments and operations
• Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators
• Ability to obtain and maintain a security clearance is required

Preferred Qualification:

• Enterprise automated VM Cluster installation/configuration/management experience
• Previous experience working in a government, scientific, or other highly technical environment
• Demonstrated ability to perform job tasks while considering cyber security risk of those tasks, and consulting with security professionals when necessary.
• Experience in an environment requiring change control processes
• Good written and verbal communication skills, in English.

Special Requirement:

This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Benefits at ORNL:

UT Battelle offers an exceptional benefits package to include matching 401K, Pension Plan, Paid Vacation and Medical / Dental plan. Onsite amenities include Credit Union, Medical Clinic and free Fitness facilities.

For more information about our benefits, working here, and living here, visit the “About” tab at jobs.ornl.gov.

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This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.