T-Rex is seeking a Training Coordinator to support adoption of technologies at military treatment facilities and installations around the world. The candidate will work closely with senior T-Rex Technical Leads, a team of training and communications specialist, DHMS leaders/staff and DHMS vendors to plan and execute the rollout of training and adoption activities.

The PEO Defense Healthcare Management System (DHMS) is transforming the delivery of health care and advance data sharing through a modernized electronic health record for service members, veterans and their families. The Workforce 3.0 program within DHMS is a managed solution that leverages innovative new processes, methods, and best-in-class methodologies from the private sector to enable the entire PEO DHMS workforce to deliver world-class technology. The DHMS systems provide important health IT capabilities to 9.6 million active military, their families, and their beneficiaries. This program supports management of technical deployments, field deployments, and technology training/adoption. Lets talk about how you can help make a difference!

Responsibilities:

• Training Coordination
  • Develop and refine Communications SOPs
  • Provide deployment communications oversight for increased and overlapping waves, including attending major relevant meetings for communications insights, regularly coordinating with deployment team
  • Participate in weekly meetings with external stakeholders, specifically, Wave Hub and Spoke meetings. Communicate key impacts from meeting associated with change management initiatives.
  • Review and coordinate the updating of tip sheets, in association with DHA-HI, to ensure accuracy of materials available to end users
  • Develop and refine repeatable communications processes for use during Go- Live/Command Center, including Command Center Support preparation meetings
  • Support DHMSM Go-Live activities virtually, including identifying tip sheets, flashes, user manuals, etc. to support end users with key information based on reported needs
  • Attend daily enterprise-level Go-Live meetings virtually, to identify gaps, and synchronize with key stakeholders. Address activities, including insights, challenges, and recommendations, daily with government leadership
  • Coordinate and support demos of Patient Portal Champion Tools housed on milSuite during Command Executive Brief and ad hoc demos as needed
  • Coordinate and support demos of Change Communications Toolbox during Command Executive Brief and ad hoc demos as needed
• Process Improvement
  • Evaluates internal processes and identifies opportunities for improvements
  • Undertakes unique organization challenges as they emerge
  • Gathers key performance indicator data for functions being reviewed; evaluates current state, and proposes future state goals and objectives

Requirements:

• 5+ years of professional experience as a Communications Manager, Training Coordinator, Training/Roles Manager or other relevant role
• Experience communicating, designing, developing, managing, monitoring, and executing training for technology in concert with complex set of stakeholders and according to customer requirements
• Experience developing Communications processes for technology adoption
• Experience Demonstrating new technologies
• Experience developing, tracking, and reporting customer success metrics/defects
• Ability to work independently as well as part of a larger team

Desired Skills:

• Bachelor's Degree preferred in Information Technology, Computer Science, Engineering or another similar discipline
• Medical billing knowledge
• Lean Six Sigma or process improvement
• Patient Portal Champion Tools housed on milSuite

T-Rex Overview

Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.

T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.

T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

As part of our overall strategy and commitment to maintaining a safe and healthy workplace, and in accordance with applicable regulations, employees of T-Rex must be fully vaccinated against COVID-19 if required by customer or client policies or federal mandates as a condition of employment, subject to reasonable accommodation and other requirements under applicable federal, state, and local law. If required by the customer, the selected individual will have to submit documentation of proof of vaccination before starting employment with T-Rex or have an approved exemption prior to the start of employment.