POSITION TITLE: Trans Community Liaison (TCL) | Part-time, non-exempt 20 hrs.

Openhouse seeks a dynamic, creative, and organized Trans Community Liaison (TCL) who is a passionate advocate for trans and gender nonconforming older adults seeking high quality aging services in San Francisco Bay Area. Our Trans Community Liaison will represent Openhouse and support our program partners to improve access and quality of care for trans and gender nonconforming seniors and adults with disabilities through outreach, supportive community engagement, and community-building activities that center the needs of trans elders— the first program of its kind in the country! This position is a nonexempt, hourly part-time role (20 hours/week) that will share duties and responsibilities with another Openhouse Trans Community Liaison.

ABOUT OPENHOUSE: Founded in 1998, Openhouse helps LGBTQ seniors achieve equity in healthcare, social services, housing, and the ability to age independently in the community. Our programs build resilient networks of friends, family, caregivers, and volunteers; increase access to LGBTQ-welcoming service providers; and promote health, well-being, adequate nutrition, and early access to care. These programs help build the social connections, opportunities for civic engagement, and personal empowerment that ensure healthy aging for LGBTQ seniors, the majority of whom do not have children and immediate family members to provide this kind of critical support.

Openhouse actively seeks diversity in its staff, and we invite applications from people from a variety of backgrounds. We are searching for candidates of color, candidates in the LGBTQ community, and candidates who identify personally at any part of the incredibly rich gender spectrum. Systemic inequities in hiring have caused women, people of color, LBTQIA+ folks, and others to apply to jobs only if they meet 100% of the qualifications. Openhouse encourages you to break that statistic and apply, as no one ever meets 100% of the qualifications. We look forward to your application.

Openhouse programs include Volunteer Friendly Visitors, housing assistance and education, care coordination, and peer-led support groups to ensure that LGBTQ seniors have the resources, information and support they need. In addition, Openhouse’s Community Engagement (CEP) and Wellness Programs offer over 100 hours of dynamic programming every month that bring LGBTQ seniors together to promote social interaction, community-building, health and wellness, and civic engagement.

POSITION SUMMARY: The Trans Community Liaison is responsible for providing programmatic oversight and ongoing support, outreach and recruitment, and accessibility to social services for TGNC older adults age 50+and adults with disabilities. Working closely with collaborative partners (SFCHC, TGI Justice Project, St. James Infirmary), the Trans Community Liaison is responsible for the execution of Openhouse’s TGNC programs and outreach to improve the health and well-being of trans elders and adults with disabilities in our community. This position reports to the Manager – TGNC and Intergenerational Programs.

In this time of COVID, Openhouse’s work is even more critical to our mission of increasing access to LGBTQ-aging affirming services, reducing social isolation, and increasing community connectedness for LGBTQ seniors. Please note that a current COVID vaccination record is required for employment as well as agreeance to a background check upon acceptable of conditional offer.

COMPENSATION:

Compensation is competitive and commensurate with experience. Pay rate Is $22-$25/hr. and the position includes dental, vision, Long-Term Disability, and Employee Assistance Program (EAP) benefits, and paid time off. On the first day of the quarter following one year of service, this position Is eligible to participate in a 401(k) with agency match. Openhouse offers an enjoyable, vibrant, collaborative and supportive work environment. Openhouse is committed to racial and gender diversity and offers staff training presented by the Racial Equity Institute and Transcultural Bridge.

TO APPLY:

E-mail cover letter and resume detailing your qualifications and interest in the position to HR@openhousesf.org or mail to 65 Laguna St., San Francisco, CA. 94102. Please list your experience working alongside senior, marginalized or disenfranchised populations in your cover letter. No phone calls please.

Openhouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Transgender, gender nonconforming, women, people of color, and people with disabilities encouraged to apply.

ESSENTIAL FUNCTIONS:

1. Program Support

• Work collaboratively with SFCHC, TGI Justice Project, St. James Infirmary and Openhouse senior leadership to support person-centered, TGNC culturally responsive programming to ensure a safer, inclusive and welcoming environment for TGNC older adults and adults with disabilities in San Francisco Bay Area;
• Ensure food, participant incentives, venue rental costs, and transportation coordination and logistics for the weekly TGNC Senior Support Group, biweekly 50+ & Fabulous Trans Support Group, Monthly Sunday Celebration Dinners, quarterly outings, annual TGNC Education Panel, Leadership Academy, Digital Story Workshop, and other TGNC-specific programming at Openhouse;
• In partnership with manager, support Openhouse-led programming within partnership programming;
• Support community members enrolled in SFCHC, TGIJP, St. James Infirmary programs through warm handoffs to trans-affirming health and social services;
• Support and participate in the TGNC Advisory Board meetings and program celebration events.

2. Outreach/Liaise and Engage TGNC Seniors in Services

• Engage TGNC seniors in Openhouse mission through education, information about programs and services and community-building opportunities;
• Conduct outreach that will include phone calls, emails, in-person dialogue, and announcements in newsletters to reach potential TGNC participants and service providers about Openhouse TGNC program;
• Ensure proper level of support to TGNC seniors and adults with disabilities new to Openhouse to ensure barriers are addressed to future engagement and service connection, with short-term practical support and referrals to longer term support services when available;
• Engage in supporting community engagement activities and Openhouse services as needed;
• Refer interested community members to collaborative partner TGNC senior programs;
• Provide and elicit community member feedback about partnership programs and help continue to make improvements in program delivery and services over time.

3. Community Organization Outreach and Relationship Development

• Promote Openhouse TGNC programs and services broadly across San Francisco service organizations, businesses, government agencies and community groups;
• Work with Openhouse staff to provide education and information about partnership programs and assist them in referring potential community members for enrollment;

4. Program Compliance

• Collect Openhouse registration forms and enroll participants into TGNC programming; ensure and monitor accuracy of units of services data and reporting requirements for project.

5. Other Duties as Assigned by the Manager – TGNC and Intergenerational Programs or required by temporary or short- term staffing shortages.

IDEAL EXPERIENCE: Experience working with or being a member of the trans and gender nonconforming older adults is ideal; but all candidates who have the following type of experience and qualifications will be considered:

• Experience working with older LGBTQ adults or equivalent experience working with other populations with unique socialization and service needs.
• Sensitivity to and knowledge of the unique life experiences, challenges, and strengths of LGBTQ community members.
• Experience working with older adults or equivalent experience working with other populations with unique socialization and service needs including but not limited to dementia and Alzheimer’s disease, behavioral health, caregiver wellness, etc.
• Minimum of 2 years of experience with administrative responsibilities.
• Excellent inter-personal and time management skills.
• Commitment to diversity and able to recognize and affirm that LGBTQ older adults live at intersections of race, ethnicity, class, culture, HIV status, sexual orientation, gender, gender identity, spirituality, and ability.
• Familiar with organizing grassroots community campaigns is highly valued.

QUALIFICATIONS:

• Excellent communication skills.
• Experience working with trans and gender nonconforming seniors and adults with disabilities is highly valued.

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

Familiarity with Microsoft Office Suite (specifically Word, Excel, Powerpoint) and the problem-solving skills and the ability to prioritize multiple tasks.

PHYSICAL REQUIREMENTS:

Physical skills and ability to perform work that requires sitting, walking, stooping, bending and lifting up to 35 pounds.