Transportation and Appointment Scheduler (Social Services Assistant) - we’re willing to train, come join our team!

Position Summary:

Assists Social Services Director with planning, organizing, documenting, evaluating, and ensuring the needs of patients are met timely to support and improve their medically related emotional and social needs. The main focus of this position will be to assist with scheduling appointments and transportation.

Qualifications:

• High school graduate or equivalent
• Previous experience in social services or skilled nursing preferred
• Outstanding communication (verbal and written) skills
• Ability to remain calm and professional in all work-related situations
• Strong organizational skills, ability to multitask and confidentiality required

Responsibilities:

• Assists the Director of Social Services in the day-to-day operation of the department
• Answers phones, takes notes, coordinates transportation for patients/residents as needed
• Supports patients and families in finding resources to meet their needs through research, education, relationships with community agencies, etc.
• Provides Medicare/Medicaid and financial information when requested
• Maintains accurate social service progress notes
• Updates the social services log and/or directory(ies) as needed or instructed
• Plans and organizes time and duties to efficiently maintain caseloads
• Protects residents’ files and information per company policies and HIPAA requirements
• Treats everyone at work kindly, escalating issues professionally when needed

Benefits:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k) with discretionary company match annually
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more….

We are proud to be an equal opportunity employer.

• Benefits available to full-time employees.

About La Jolla Nursing and Rehabilitation Center

La Jolla Nursing and Rehabilitation Center is a 24-hour skilled nursing facility located in San Diego, California. Our team of dedicated healthcare professionals work to help patients recover from surgery, injury, or serious illness.
As a team, we strive to exceed the expectations of those we serve, and our purpose is to provide our patients with positive rehabilitative therapy and exceptional nursing care. We want to help patients achieve their highest possible functioning level and to assist them in returning to the lowest level of care practical.

Pay: $18 - $21 / hour

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program

Job types: Full-time

Education: Associate's degree

Work location: On-site