Job description

The Transportation Supervisor effectively coordinates the dedicated fleet by maximizing driver and equipment utilization while exceeding customer expectations through the direction of dispatch operations and all related reporting requirements to the customer and higher management.

Shift: M-F 8a-5p

Essential Duties & Responsibilities :
Operations Management

Provides day-to-day supervision to staff including coordinators, clerks, spotters, and drivers.

Manages driver scheduling process and payroll data

Coordinates load completions and data entry into TMW

Coordinates with managers on the customer invoicing process and reconciles common carrier invoice and approvals

Ensures that equipment is utilized in the most efficient manner

Coordinates the maintenance of equipment with management and fleet

Drafts and submits daily end of shift report

Makes recommendations to management on initiatives and programs to improve operations and works on those programs

Employee Relations/Development

Communicates daily with coordinators and drivers regarding any service issues, forecasting workload and any other pertinent company information

Assists in developing a program to train and motivate personnel for increased effectiveness

Assists in developing a program for all new personnel and ensures the onboarding program is followed

Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures

Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations

Provides feedback, coaching, guidance, and recognition to enhance personnel’s skill development

Plays an active role in employee development and talent selection.

Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews

Maintains accurate timekeeping records

Exhibits a commitment to self-development by staying current on information, tools, and systems

Safety and Security

Ensures the safe, clean and efficient operation of the work area to meet service standards

Supports all safety programs and OSHA/DOT compliance to ensure a safe work environment for all employees

Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents.

Ensures employees complete a daily pre/post-trip and reviews daily

Requirements:
Bachelor’s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience

High School Diploma required

Experience with TMW and People Net preferred

Ability to work in fast paced environment.

Ability to handle changing priorities and use good judgment in stressful situations

Working knowledge of Microsoft Office applications

Working knowledge of transportation / mechanical equipment

Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary

Excellent talent management and team building skills

Excellent verbal, non-verbal, and written communication skills

Excellent customer service skills specifically with external clients

Excellent analytical and mathematical skills

Bilingual English/Spanish preferred at select locations

Other:
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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