Treatment Coordinator

Full Time
Las Vegas, NV 89118
$15 - $20 an hour
Posted Today
Job description
Job Summary:
We are seeking a highly organized and personable individual to join our team as a Dental Treatment Coordinator. As a Treatment Coordinator, you will be responsible for ensuring a seamless patient experience by effectively managing the treatment planning and coordination process. Your exceptional communication skills, attention to detail, and dental knowledge will contribute to the success of our practice.

Responsibilities:
  • Conduct thorough consultations with patients to understand their oral health needs, concerns, and treatment goals.
  • Educate patients about their treatment options, including benefits, risks, and costs, in a clear and understandable manner.
  • Collaborate with the dentist and other team members to develop comprehensive treatment plans tailored to each patient's specific needs.
  • Coordinate appointments and schedule treatments, taking into account the patient's availability, insurance coverage, and clinical requirements.
  • Obtain and verify insurance information, communicate with insurance providers, and assist patients in understanding their coverage and financial responsibilities.
  • Provide accurate cost estimates and financial arrangements to patients, including discussing payment options and coordinating financing if necessary.
  • Ensure accurate and up-to-date patient records, including treatment plans, progress notes, and billing information.
  • Assist in managing the front desk duties, including answering phone calls, scheduling appointments, and addressing patient inquiries.
  • Maintain a professional and welcoming environment for patients, ensuring their comfort and satisfaction throughout the treatment process.
  • Collaborate with the dental team to continuously improve the patient experience and enhance the efficiency of treatment coordination processes.

Qualifications:
  • High school diploma or equivalent; additional education or certification in dental assisting, dental office management, or related fields is preferred.
  • Proven experience as a Dental Treatment Coordinator or in a similar role within a dental practice.
  • Excellent knowledge of dental terminology, procedures, and treatment planning.
  • Strong interpersonal and communication skills, with the ability to establish rapport and effectively communicate with patients, dentists, and team members.
  • Exceptional organizational skills and attention to detail.
  • Proficiency in Dentrix and computer skills.
  • Understanding of dental insurance procedures, billing, and coding.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Professional demeanor, with a strong commitment to providing excellent patient care.
  • Spanish Speaking preferred but not necessary.

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