Troubleshooter

Full Time
Bismarck, ND
Posted 1 day ago
Job description

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a worldwide leader.

We are currently growing our North America team and are seeking a Troubleshooter to join our talented team!

Provide technical assistance to dealer personnel to properly diagnose and identify any needed repairs for products under repair at the dealer. Provide the daily feedback on current or new developments in the field to aid in quick resolution of emerging field problems. Stay up to date on new product offerings & assist in requesting and setting up training for knowledge gap areas. Create & maintain library of trouble shooting best practices known as Knowledge Based Articles.

The qualified candidate will have:

  • Education: Associates degree in technical or related field.
  • Experience: 2>5 years
  • Travel: <10%
  • Mechanical, Hydraulic, and Electrical systems
  • Able to read schematics and blueprints
  • Industry/product knowledge
  • Good communication and interpersonal skills
  • MS Office Experience

Doosan Bobcat is proud to be an Equal Opportunity and Affirmative Action Employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Education:

  • Associate (Required)

Experience:

  • Mechanical, Hydraulic, and Electrical systems: 2 years (Required)
  • reading schematics and blueprints: 2 years (Preferred)

Work Location: In person

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