Job description

About City National Bank of Florida

Headquartered in Miami, City National Bank of Florida (CNBFL) is the financial institution to which Floridians have turned to for more than 75 years. With more than $20 billion in assets, CNBFL is one of the largest financial institutions based in the state. City National Bank of Florida is a subsidiary of Chilean bank, Banco de Credito e Inversiones (Bci), and remains a South Florida-based community bank with local decision-making. American Banker Magazine named CNBFL a Best Bank To Work For in 2020, 2017, and 2016. The South Florida Business Journal named CNBFL Business Of the Year 2019, and was also voted Best Community Bank, Best Business Bank, Best Bank for Commercial Real Estate, Best Bank for Jumbo Loans, Best Private Bank and Best Foreign National Mortgage Lender by the readers of the Daily Business Review. City National Bank of Florida is rated 5 stars "Superior" by BauerFinancial and offers a diversified portfolio of financial products and services from Miami-Dade County to Central Florida.

Overview:

The Universal Banker role consist of assisting clients providing exceptional customer service, accurately and efficiently performing all paying, receiving and collection functions. Processing transactions, adhering to strict security measures and to strong balancing procedures. Cross-trained in all servicing functions of the platform to support bankers and continue to assist clients as needed, such as, but not limited to, opening accounts, wire transfer input, change of address, and client's research. Ensures accuracy, excellence in client service and maintains appropriate measures relative to security and bank regulatory procedures. Takes an immediate active role in meeting the needs and expectations of clients; by servicing, promoting and identifying cross selling opportunities. May provide guidance and training to Universal Banker or other Universal Banker Seniors assigned to other Bank locations. At the direction of the Banking Center Manager, will help ensure scheduling of Universal Bankers meet client needs. I.e., breaks, lunch schedule, etc. Takes a leading role when one or more Universal Bankers are in the banking center, acting as a mentor.

Qualifications:

• Minimum 5-7 years of retail banking operational experience at a supervisory level (head teller/senior teller).
• Proven ability to manage the bank in the Bank Manager’s absence.
• Hands on, proven supervisory experience.
• Excellent client service and cash handling experience is necessary.
• Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions accurately.
• Able to accurately handle the most complex transactions efficiently.
• Be security conscious, accurate and attentive to detail.
• Must have excellent communications skills (both verbally and in writing) and enjoy working with the public.
• Should have an understanding of compliance with Federal & State laws governing teller areas.
• May be required to lift up to 25 pounds.
• May need to work extended hours that may include weekends.

Special Information to Candidates:

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Miami, FL 33172: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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