Universal Loan Associate

Full Time
Kilmarnock, VA 22482
Posted
Job description
Overview:
Chesapeake Bank-
Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running. We offer competitive benefit plans and have high levels of job satisfaction. Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.

Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.

Want to read more about why you should join the team, click the link below:
Top 10 Reason You Should Explore a Career with Chesapeake Bank

Summary:
Performs a variety of hybrid duties related to processing of Commercial/Consumer loan document prep, loan keying and maintenance as needed
Responsibilities:
  • Prepares new, modification, and renewal loan documentation.
  • Proofreads supporting documentation received for accuracy.
  • Orders title policies and/or complete UCC search, appraisals, flood determinations, and/or any other documentation that is required for loan.
  • Analyze incoming loan requests for items needed to produce documents-i.e. approvals, proper collateral, signers, guarantors etc.
  • Ensures the accuracy and input within On-Board system for all coding, to include call report, collateral, and purpose codes, loan types etc.
  • Loan booking and keying as needed
  • Loan system maintenance and BHG loan/PCBB loan maintenance.
  • Lead for BHG loan initiation/ keying
  • Reconciliation of daily loan files/ new loan and maintenance reports
  • Quality Control and filing of all scanned documents.
  • Lead for maintaining procedural documentation of relevant tasks/responsibilities.
  • Prioritizes work according to necessity, complexity and deadlines.
  • Attend regular trainings/seminars both inside and outside the bank, as needed.
  • Maintain strict confidentiality in processing customers' records and files.
  • Cross train in other Loan Operations functions as assigned.
  • Willingly performs other duties and projects as assigned.
  • Answers telephone and assists loan officers with routine inquiries regarding loan maintenance and other loan details.
  • Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes
Requirements:
  • High school diploma or equivalent
  • Minimum one-year customer service related work experience.
  • Knowledgeable in the loan operations workflow functions and understands the impact of each role within the department
  • Experience in banking and/or loan processing is preferred.
  • Effective organizational and decision making skills.
  • Excellent written and verbal communication skills.
  • Strong analytical/problem solving skills
  • Customer service - providing excellent customer service to both the internal and the external customer.
  • Ability to lift at least 15 pounds.
  • Skill in areas related to computer operation/use - personal computers and software, including strong working knowledge and demonstrated use of spreadsheet, word processing, Internet, and banking computer software (MS Word and Excel software experience is preferred)

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