Job description
The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network. The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle. Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store. S/he will set appointments with potential customers to visit the dealership for an appraisal and execute the AutoNation We'll Buy Your Car Same-Day Payment process.
This role requires the ability to identify sales opportunities for AutoNation as well. Those customers interested in replacing their vehicle will be referred to a Sales Associate who will execute the sales process. The Vehicle Procurement Coordinator's career path could lead into a Sales Associate role.
Our Associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the We'll Buy Your Car process. The Associate will strive to deliver on the ‘check within an hour’ promise of the We'll Buy Your Car program.
Job Type: Full-time
Pay: $4,000.00 - $7,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Phoenix, AZ: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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