Job description

About ScholarMatch

Founded in 2010 by author Dave Eggers, ScholarMatch began as a scholarship crowdfunding platform and has since evolved into a full-service college access and persistence organization.

At ScholarMatch, we are committed to supporting first-generation college students from low-income backgrounds earn a bachelor’s degree within five years. We’re working towards realizing our vision where all students have access to higher education, support to persist to graduation, and opportunities to succeed in fulfilling careers.

Education opens doors to opportunity and social mobility by allowing students a chance to build fulfilling careers. However, the road to higher education is paved with challenges that can be particularly daunting for first-generation college students. We strive to change this scenario for young people from low-income backgrounds by offering them comprehensive support services focusing on individualized college and career advising, targeted scholarships, and ongoing mentorship from high school to college graduation and the launch of their careers.

Our ultimate goal is to nurture a community of young people who can successfully navigate the higher education landscape, confronting its challenges, breaking barriers, and redefining success on their paths to graduation and beyond. Learn more at ScholarMatch.org.

Position Summary

ScholarMatch is seeking a full-time, non-exempt, union Volunteer Coordinator to play an important role in our growing non-profit. This position reports to the Volunteer Program Manager and is part of the college access team. ScholarMatch’s college access Program, Destination College, remotely provides robust college and financial aid services to high school students in the San Francisco Bay Area, Los Angeles, and nationally.

The ideal candidate has a passion for our mission, the skillset to work with both volunteers and students, and an eagerness to bridge these communities together with ScholarMatch as we strive to foster a just, equitable, prosperous future for all. The position is remote, but candidates must be located in the San Francisco Bay Area or greater Los Angeles.

Primary Responsibilities

• Support with identifying and building strategic partnerships to develop a robust diverse pool of volunteers through national and local recruitment channels and identify new recruitment opportunities
• Support with reviewing and tracking volunteer application notification and follow-up
• Collaborate with the Communications and Marketing Manager to design and develop volunteer-facing collateral and marketing materials
• Facilitate coordination of and lead volunteer College Coach programming, which includes webinars, workshops, hosting office hours, and events
• Review volunteer training module waiver submissions, respond and follow up to waiver inquiries
• Manage a caseload of volunteer College Coaches and provide robust support navigating the college admissions process via email and phone
• Assist with the coach and student matching process using set data and metrics
• Moderate an online community of College Coaches via LinkedIn and a Listserv
• Moderate other internal community platforms such as Coach Varsity Gallery and Coach Resource page
• Give insight to and support with the development of training modules including supporting with revamping content, materials, and assignments for volunteers
• Implement internal program protocols related to student and coach engagement and reporting requirements.
• Assist and support in the planning, implementation and delivery of college coach trainings throughout the year, including facilitating webinars
• Provide themes and trends from caseload data to assess student progress and make program recommendations

Supporting responsibilities

• Support with volunteer program development related to outreach and recruitment strategies
• Support with volunteer program development related to coach training and development including reviewing and grading training module submissions
• Support with the development of coach newsletter content
• Support with the scheduling and data entry process for volunteer program operations as needed
• Support the coach retention strategy and offboarding process by providing insight on coach experience
• Support with the scholarship application and interview process
• Willingly collaborate with other team members to assist with special projects as needed
• Perform all other duties and tasks as assigned, “all hands-on deck” mindset

Qualifications

• Bachelor’s degree required
• Minimum of one (1) year of experience in a related field
• Must have a high degree of professionalism and outstanding communication skills
• Must have experience with Office Suite, GSuite, and working in a database
• Must have a passion for our mission and drive to help students reach their full potential
• Must be able to hold sensitive information confidentially, and navigate urgent and sensitive student issues with care, maturity, and responsibility
• Must be flexible and be able to work in a fast-paced, collaborative work environment
• Must be able to perform all functions of this position within what would be deemed to be reasonable accommodations
• Must be able to communicate effectively with a variety of personalities throughout the organization
• Must be comfortable working in an anti-racist organization with a diverse group of external callers and visitors and internal staff at all levels
• Bilingual abilities are a plus, but not required

Compensation and Benefits

ScholarMatch practices a transparent, negotiation-free salary process. While starting salary is commensurate with experience, regional location, and is based on a competitive public interest salary scale, ScholarMatch aims to provide a living wage to all staff by bringing them in at a starting salary of $50,000/year regardless of experience.

The salary for this position is:

● San Francisco Bay Area Salary Range: $58,510-$62,504/year

● Greater Los Angeles Area: $50,000 - $53,435/year

As a growing organization, ScholarMatch prides itself in offering a competitive benefits package:

• 100% paid medical, dental, vision, and Basic Term Life for full-time employees
• 401(k) retirement plan with 4% employer automatic contribution, 100% vested on day 1
• 20 accrued PTO days per year
• 11 paid holidays, birthday off, a staff-wide “winter break” from Christmas Eve through New Year’s Day with reduced workload, and Summer Fridays
• Annual retention bonus that increases with every year
• Eligibility for a one-month paid sabbatical after 5-year anniversary
• Pre-tax commuter, FSA, and HSA benefits
• Phone and internet stipend
• Staff and dependent EAP access

Job Type: Full-time

Pay: $50,000.00 - $62,504.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• Do you reside in California?

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Word: 1 year (Preferred)

Work Location: Remote

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.