Job description

Zapata Technology is seeking a cleared person holding a Secret clearance to become a Very-Small-Aperture Terminal (VSAT) Satellite for Communications (SATCOM) Operator Trainer at Camp Pendleton.

Salary Range:

75K-79K

Essential Qualifications:

Fully capable of setup, establishing network connectivity of systems in the field via VSAT SATCOM communications. Requires Secret clearance to start, with TS/SCI eligibility, Security+ certified. Basic ability to use Adobe Photoshop, Illustrator, and InDesign strongly desired. MUST like to write and to train. MUST be a quick learner — You WILL be required to learn a variety of systems to become fully functional as an elite MCTSSA team member.

Job Qualifications:

Qualifications and Skills include:

• Must be able to set up a very-small-aperture terminal (VSAT) satellite for communications (SATCOM) terminal, connect it to a network, and keep it operational.
• Intermediate analytical and troubleshooting skills, attention to detail, and consistent resolution of VSAT and network IT problems.
• Must have a Security+ certification or higher.
• Open to learning new technical skills. Will be expected to learn with on-the-job training:
• Imaging and configuring laptops that connect with the VSAT.
• Operation and use of the USMC Digital Media Systems (DMS) Public Affairs Live Media Engagement System (PALMES).
• Operation and support of Marine Civil Information Management System (MARCIMS) and Command Individual Risk and Resiliency Assessment System (CIRRAS) and other information management systems.
• YOU will become a trainer on these systems.
• Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.
• Strong active listening, data entry, and documentation skills.

Desired Skillsets:

• Knowledge of USMC Communication Strategy and Operations (COMMSTRAT).
• USMC Public Affairs support experience.
• Preferred SATCOM experience with Tampa Microwave terminals.

Education/Experience include:

• No degree required.
• Appropriate years of experience: 2-3 minimum. Your experience and ability must stand out in a technical interview that will focus heavily on your knowledge of VSAT operation and ability to troubleshoot and to maintain relevant SATCOM networks used by the US Marine Corps.

Essential Functions:

Responsibilities include, but are not limited to:

• Train Fleet Marine Forces (FMF) to set up, configure, operate, troubleshoot, and maintain the DMS system.
• Provide units with over-the-shoulder DMS support.
• Assist units to troubleshoot and connect the DMS VIAS workstation to the internet.
• Assist units to access the iDirect Web GUI for the PALMES system.
• Assist units to acquire DMS software and licenses.
• Expected to learn and support MARCIMS and CIRRAS and other information management systems.
• Interface with FMF personnel and US Government employees to provide break/fix support to USMC tactical networks in a fast-paced, high-energy environment.
• Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).
• Identify and elevate situations requiring urgent attention.
• Understand and troubleshoot basic computer configurations.

Position Type/Expected Hours of Work:

Full Time

Clearance Type:

Requires a Secret Security Clearance to start. Must be TS/SCI eligible. Employment is contingent on having or obtaining the required active security clearance as well as other factors, including, but not limited to, drug screens.

AAP/EEO Statement:

Equal Opportunity Employer – M/F/Disabled/Veteran

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Type: Full-time

Pay: $75,000.00 - $79,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• VSAT Satellite for Communications (SATCOM): 3 years (Required)

License/Certification:

• Secret or higher Security Clearance (Required)
• Security+ certification (Preferred)

Work Location: In person

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