Job Title: Water Company Operator

Reports to: Water Company Manager / General Manager

Location: South Lake Tahoe, CA

Pay Range: $25-30/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

JOB RESPONSIBILITIES

Under direct supervision, an incumbent performs semi-skilled work in the operation and maintenance of wells, pumps, distribution system.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Perform tasks related to the basic operation and maintenance of assigned section.
• Utilize adequate and appropriate tools, equipment, and materials for each task assigned; implement necessary changes in work methods, practices, and priorities as directed.
• Respond to service requests, issues of regulatory compliance and complaints from the public; respond to emergency calls, including after hour calls from the public and other agencies, coordinating with other Company staff as necessary; notify customers of interruption of services; explain priorities, programs, and policies to the public; provide appropriate follow-up.
• Participate in required training; perform work in a safe and efficient manner including proper and safe operation and maintenance of equipment.
• Collect and input data into spreadsheets and/or databases using desktop and mobile computers and equipment for compliance and infrastructure management programs.
• Document material inventory, field safety, construction activity, operational and infrastructure management data.
• Perform other related duties as assigned.

In addition to the above when assigned to the Customer Service Section:

• Conduct customer service operation and preventative maintenance projects and programs including but not limited to: water meter and box replacement, remote-read water meter retrofits, high and low water usage investigation and analysis, and water service leak investigation and repair.
• Conduct meter reading activities including coordination with Finance Department to ensure timely completion of meter reading and accurate billing.
• Respond to customer water service and billing complaints and inquiries.
• Conduct meter replacement and testing program to reduce water loss and respond to customer complaints.
• Assist with conducting water conservation programs including ongoing projects, public outreach, water usage audits, and preparation of reports.

ADDITIONAL DUTIES & RESPONSIBILITIES

• Conduct rehabilitation and maintenance of groundwater wells including, but not limited to: video logging, wire brushing, swabbing, induced resonance; removing and replacing motors, electrical panels, probes, transducers, SCADA radios and associated equipment, production meters, pump bowls, and other associated appurtenances.
• Conduct well flushing and water quality sampling; pump testing of newly installed pumps/motors; and motor/pump efficiency testing with Southern California Edison.
• Read, review, analyze, and troubleshoot groundwater well, lift station, and imported water connection, and distribution system flows and pressures via Supervisory Control and Data Acquisition System (SCADA).
• Conduct the maintenance and replacement of water supply facility improvements including groundwater well site fencing/walls, lighting, piping, valves, well housing, and other appurtenances; reservoir and pump station maintenance and repairs; sewer/storm lift station maintenance and repairs; and monitoring and upkeep of emergency and imported water connections.
• Assist with the coordination and provide guidance to, inspectors, consultants, contractors, vendors and other agencies in support of Utilities Division water supply projects and programs.
• Maintain 276 LED Street lights including; minimal electrical work, changing bulbs, and other maintenance.
• During the winter months the Water Company is responsible for containing and notifying appropriate agencies in response to spills (fuels, chemicals, etc.) in the lagoons and waterways.
• Water Company operator are also required to do snow plowing of designated Association parking lots.

EDUCATION & EXPERIENCE

• High school graduate or equivalent. Recently completed college level coursework in Water, Sewer, Storm Water, and/or Environmental Science, Engineering, or other related field is desired.
• Completed college level coursework in Water, Sewer, Storm Water, and/or Environmental Science, Engineering, or other related field may be substituted on a year for year basis for up to six (6) months of the experience requirement.
• One (1) year of full-time equivalent work experience in Water Distribution, Water Supply, or Customer Service utilities construction, operation, and maintenance with experience performing the essential functions listed above.

KNOWLEDGE, SKILLS & PROFICIENCIES

• A State of California Grade One (2) Water Distribution Operator Certificate is required within twelve (12) months of appointment.
• A State of California Grade Two (2) Water Treatment Operator Certificate at time of appointment.
• Highly qualified applicants that currently possess the required certifications shall be considered highly desirable in the selection process.

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

• Physical mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties assigned.
• Ability to drive a Water Company vehicle or the ability to utilize an alternative method of transportation to travel to different work sites and locations to carry out job-related duties.
• Ability to stand for long periods and/or walk long distances. Some walking may occur on sloping, slippery and/or uneven surfaces.
• Mobility to sit, stand, kneel, crawl, climb, crouch, stoop, reach, twist, and bend.
• Ability to twist at the lower body, at the waist, and at the upper body.
• Mobility of both arms to reach and dexterity of hands to grasp and manipulate small and large objects or tools, from overhead to the ground positions.
• Perform work, which involves hand/arm and upper/lower body dexterity to grasp, lift, push, pull, move and drag objects, which may weigh approximately 75 pounds and up to 100 pounds.
• Based on job assignment, required to wear protective apparel including hardhats, gloves, goggles, respirators, face protectors, ear protection, aprons, coveralls, and steel-toed shoes.
• Based on job assignment, may be required to work at heights above ground level.
• Utilities Division job assignments may require work in confined spaces and wearing of required protection devices for confined space entry.
• Based on job assignment, may operate power equipment requiring hand, arm, and upper body strength (includes, but not limited to the following: electric drills, circular saws, reciprocating saws; pneumatic jackhammers, clay spades, impact wrenches; vibratory plate compactors and rollers; grinders, air compressors, trash pumps, pipe threaders, power drain snakes; rototillers, power trenchers; chain saws, and, hand tools such as shovels, rakes, lutes, hammers, screwdrivers, pliers, wrenches, chisels, scrapers, crowbars, pry-bars, manhole picks, pipe cutters, bench vises.
• Required to respond to emergency situations, during on and off regular hours of work.
• Work performed in an office environment requires the performance of duties which require the ability to speak, hear, touch, and see. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 25 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time.
• Work is primarily performed outdoors in the field with exposure to the weather. Based on job assignment, exposures may also include: contact with hot and cold surfaces, loud noises and exhaust fumes from equipment and vehicle engines, vibrations, working in close proximity to moving mechanical parts (mechanical hazards), electrical current (electrical hazards), vehicular traffic and confined spaces; and, contact with potential natural irritants such as vegetation, dust, soil, tree pollens, sawdust, etc. The incumbent stands and walks on level and uneven/slippery surfaces. Other work is performed in an office environment with moderate noise levels.
• Based on job assignment, may be exposed to chemicals including but not limited to: gasoline, diesel, motor oil, grease, paint thinner, strippers, solvents, ammonia, bleach, cleansers, volatile organic compounds.
• Those applicants who most closely match the qualifications will be invited to participate in the testing/selection process which will consist of an appraisal exam (weighted 100%) before a panel of subject matter experts. The appraisal exam may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position.

TRAVEL

N/A

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.All offers of employment with FirstService Residential are contingent upon a satisfactory background check.