Job description

Weiders Ace Hardware is a family owned business with two locations in Honeoye Falls and Perinton.
The primary responsibilities of the floor position are to maintain helpful customer service, answering customer technical questions, cutting keys, glass, tinting paint, demoing Stihl products, in addition to others tasks.
. Additional, responsibilities include replenishing, rotating and displaying merchandise as assigned and ensuring that signage is correct.

***Associates should have some plumbing, construction, electrical, or basic home maintenance experience.
***Associates will tint paint, cut keys, assist customers with technical questions, use various computer platforms to assist customers.

The major responsibilities for this position include:

• Ensure each customer receives outstanding service
• Greet customers as they enter the store
• Answer phone calls Tactfully and pleasantly deal with customers
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Perform other tasks as assigned from time to time by store management
• Solicit customers to open an rewards card Issuing receipts, refunds, credits or change due

to customers

• Stocking items on shelves and hooks
• General housekeeping duties such as keeping shelves and floors free of cardboard and trash
• Education/Training: High School degree, some college preferred
• Experience in a retail environment either in cashier, sales, or back office
• A commitment to service, excellence and customer satisfaction
• Skills/Knowledge: Ability to process information and/or merchandise through register system
• Ability to communicate with associates and customers Solid team player with excellent

interpersonal skills with a strong willingness to learn

• Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
• Exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to

meet the needs of the business

• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting

and perform all functions as set forth

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