Job description

Columbia Southern University

Job Description

Job Title: Academic Advisor I
Department: Academic Advising Center
Reports to: Team Manager of Academic Advising Center
FLSA: Exempt
Hours: Monday through Thursday 8:00 a.m. to 5:00 p.m. Friday 8:00am -3:00pm and a rotating Saturday shift of 8:00 a.m. to 3:00 p.m. (extended hours when requested) OR Monday through Thursday 7:00 a.m. to 4:00 p.m. Friday 7:00am -2:00pm and a rotating Saturday shift of 8:00 a.m. to 3:00 p.m. (extended hours when requested) OR Monday through Thursday 10:00 a.m. to 7:00 p.m. Friday 10:00am -5:00pm (extended hours when requested)

Location: Orange Beach, AL/Hybrid

Last Updated: April 6, 2023

Job Summary

Under the direction of a Team Manager; works alongside the Academic Advisors II, to provide educational guidance and assistance for students enrolled by planning schedules, recommending courses and determining appropriate education solutions. This position identifies students’ goals and promotes successful achievement by developing student-centered relationships and academic plans.

Essential Job Tasks Additional duties may be assigned.

• Serves as the central point of contact for the student and as the referral to other offices and agencies.
• Establishes educational goals and provide guidance throughout the student’s degree program with regard to success strategies, academic program changes, and career plans.
• Proactively contacts an assigned student population in accordance with university priorities, utilizing time management and organizational skills.
• Encourages academic success through degree planning and monitoring student progress.
• Exercises attention to detail in acquiring, demonstrating, and applying knowledge of university guidelines, academic terminology, and acceptable advising practices and processes.
• Utilizes clear and positive communication to coach and mentor at-risk students for academic success by advising on time management, decision-making strategies, and balancing multiple priorities.
• Serves as the liaison between the student and the University, encouraging students to engage in the resources, curriculum offerings, policies, and procedures of the university.
• Disseminates necessary information by using critical thinking skills to assist students with exploring alternatives for overcoming barriers to persistence or graduation.
• Complies with FERPA and other applicable state and national laws concerning student information.
• Promotes, maintains, and enhances workplace culture within Academic Advising Center and the university.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, & Abilities

Knowledge

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Academic Processes - Knowledge of university guidelines, course descriptions, and academic terminology.
• Clerical - Knowledge of office administrative procedures including word processing, managing files and records, typing, and other office procedures.
• Computer - Knowledge of basic computer processes including word processing, web browsing, and Microsoft Office including Basic Microsoft Excel.

Skills

• Critical Thinking - Uses logic and reasoning to look at different types of information in order to make conclusions and work through problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Research - Locates key facts and information in order to learn more about different types of information.
• Interpersonal Skills - communicates and interacts with people effectively while being aware of social perceptions.
• Time Management - Manages one’s own time to accomplish assigned tasks.
• Attention to Detail - Thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed.

Abilities

• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Selective Attention (Vigilance) - The ability to concentrate on a task over a period of time without being distracted.

Education & Experience

Bachelor’s degree required.

Equipment Used

• Office equipment including computers, telephones, and printers.
• Software used includes Microsoft Word, Excel, Outlook, Blackboard, and internal database software.
• Secure and reliable internet is required for this position

Supervisory Responsibilities

There are no supervisory responsibilities for this position.

Job Type: Full-time

Pay: From $36,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Orange Beach, AL 36561: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: Hybrid remote in Orange Beach, AL 36561

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