Job description

This position is responsible for selling a combination of services and products, within a specified region or major geographical area. In this role, the incumbent aligns the customers’ needs with the services and products that the company offers, with the goal of helping customers to Save Time and Make Money. The Account Manager is a seasoned sales professional who applies his/her expert technical knowledge and skills within the HVAC/R industry in order partner with our Contractors for supporting their success.

Essential Job Function

Manage assigned accounts, by executing sales strategy, initiate contact with existing and potential customers, identify their needs and sell HVAC / R service and products that meet their needs.

The above includes:

· Keeping customer information updated

· Managing individual contract and SKU pricing

· Preparing for sales calls specific to the needs of individual customers

· Tracking customer activity and trends

· Creating goals and forecasts per account

· Aligning customer needs with services available through the company program (e.g., inventory, customer service, warranty, ecommerce, delivery, etc.)

In conjunction with Sales and Marketing determine market strategies and goals for products and services, targeted toward existing and new markets to achieve company’s goals and objectives.

Follow up with each account to ensure they understand the marketing and promotional programs such as:

· Company-wide promotions

· Hot deals

· Push of Regional Flyers

· Communication of “Manager’s Specials”

Annually, create a listing of at least five prospecting accounts in order to support the branch growth targets established. Creating goals and forecasts per account, following up on leads, developing pricing and various programs to drive growth objectives, and monitoring of sales activity are critical to the overall success of this endeavor.

Conduct business reviews on all top (twenty-five) accounts in the first quarter of each year. Document their needs and build a strategy to meet their needs.

Through internal/external training, maintain up-to-date understanding of industry trends and technical developments that effect target markets. Work with product managers and vendors on field issues that includes new products, high failure rates, large bid opportunities and competitive pricing.

Develop and deliver sales presentations and close sales in a professional and effective manner by meeting established sales and revenue goals.

Monitor competitor products, sales and marketing activities.

Establish and maintain relationships with industry influencers and key strategic partners. Represents company at trade association meetings to promote product and services.

Participates in Marketing and Sales meetings, providing customer and product data, strategies and opportunities.

Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers. This includes:

· Completion of weekly call reports

· Communicating inventory needs / changes to product managers and purchasing.

· Participation in marketing and sales conference calls.

· Periodic participation in various task force programs, as needed.

Identify technical training opportunities with customers.

Establishes and maintains a consistent company image throughout all product lines, promotional materials and events.

Benefits:

· Competitive Pay

· Comprehensive benefits package including Health, Dental, and Vision

· 401K with company match

· Tuition Reimbursement Program

· EAP Program

· Employee Wellness Program

· Employee Referral Program

· Warehouse Safety Reward Program

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• Sales Account Executives & Managers: 2 years (Preferred)

Work Location: Multiple Locations

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