• Data input, information processing and systems management in the area of account collections, using text and numeric data entry (10-key pad) in OSHA Information System (OIS), OSHA Legacy Data System and U.S. Department of Treasury ARTIVA System.
• Using OIS, OSHA Legacy Data System and U.S. Department of Treasury ARTIVA System, review debt collection cases, debt close outs, proof of claims and proof of debts to ensure OSHA inspection penalties are processed accurately and within the stated deadlines.
• Use proficient grammar and customer service skills to initiate, prepare and mail customer correspondence to include, but not limited to, formal notifications regarding delinquent accounts, defined payment plans and resolution of customer concerns/issues.
• Assist with various reports to include, but not limited to cases paid in full, uncollected debts and debt close out reports using OIS and U.S. Treasury ARTIVA systems.
• Using OSHA Legacy Data System and U.S. Treasury ARTIVA, process payments, enter and update debt status. Process refunds using OIS. Monitor call center number and email inbox. Respond to inquiries and voice messages. Must be proficient in English and Spanish.
• Reconcile OSHA Area Office penalty payments mailed to the U.S. Bank lockbox with documentation data in OIS.

• Data input, information processing and systems management in the area of account collections experience is required.
• Experience using OIS, OSHA Legacy Data System and U.S. Department of Treasury ARTIVA System strongly preferred.
• Experience providing/supporting reports of cases paid in full, uncollected debts and debt close out reports using OIS and U.S. Treasury ARTIVA systems strongly preferred.
• Government contracting experience strongly preferred.
• The DCAT Bill/Account Collector must have at least five years’ experience performing similar services in a similar environment or Bachelor’s degree plus two years’ experience performing similar services in a similar environment.
• The ideal candidate will be proficient in both English and Spanish.

• The work is generally sedentary but there may be some walking, standing, bending or climbing and carrying of small and light objects.

• Selected candidate must be able to obtain and maintain a U.S. Passport.
• Selected candidate subject to background check.
• Position contingent upon contract award.

Potawatomi Federal Solutions provides essential services and administrative support to Potawatomi Business Development Corporations’ family of industry-leading federal government contracting subsidiaries. We are 100% tribally owned small business of the Forest County Potawatomi Community of Wisconsin. In 2007, we launched with one mission in mind: to create a profitable tribal enterprise to allow us to invest in the health, wellness, education, environment and future of our people for generations to come. When you choose to work with Potawatomi Federal Solutions, your organization benefits from a project management team that is committed to hard work, attention to detail, and getting the job done right — right when you need it.