ADMISSIONS COORDINATOR:

EDUCATION & EXPERIENCE:

• One (1) plus years of experience in a similar position and/or healthcare environment.
• Cardiopulmonary Resuscitation (CPR)/First Aid Certification.

COMPENSATION:

• Starting salary ranges from $21.27 - $27.87/hr based on education/experience

BENEFITS:

• Affordable health, dental, and vision insurance
• Tuition Assistance – Up to $10K annually; $45K maximum benefit
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 22 Days per year based on years of service
• Paid Parental Leave
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• And much more!

JOB SUMMARY:

• Functions as a key member of the multi-disciplinary admissions team; works collectively to support the needs of prospective patients and to secure VHA as their service provider.
• Serves as primary point of contact for prospective and incoming patients, families, and referral sources; creates a patient-focused experience for those seeking VHA services.
• Utilizes good judgement, critical thinking skills, industry specific knowledge, and customer services skills to solidify commitments and make appropriate placements for prospective patients within VHA programs.
• Provides prospective patients and families with facility tours.
• Conducts initial pre-admissions screening with a focus on gathering preliminary information to identify level of care/services needed and fit with VHA service; utilizes identified criteria and tools to perform high-level screening of mental and physical health status.
• Performs preliminary financial assessment with prospective patients; gathers necessary financial information (including payor source/self-pay options) and processes Verification of Benefits to pre-qualify prospective patients.
• Refers inquires to other agencies and community resources when prospective patients’ needs are not a fit with VHA services.
• Maintains information within identified systems on outside agencies/community resources; coordinates with appropriate process partners with to ensure data is current and accurate.
• Schedules admissions appointments for patients; communicates admissions appointments with appropriate staff/departments to ensure support for incoming patients.
• Assists patients in completing administrative admissions process including obtaining all necessary admissions documentation (demographics, consents, releases, etc.).
• Creates and updates electronic records in identified data tracking/electronic medical records systems for prospective and incoming patients; inputs data in an accurate and timely manner following calls and initial admissions processing.
• Performs follow up calls to prospective patients in support of their treatment needs and securing VHA as their service provider.
• Maintains oversight of bed tracking data including open beds, incoming patients for the day, and discharges for the day.
• Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.).
• Serves as back-up support to the Nursing Department for property searches for incoming patients.
• Maintains confidentiality of prospective and incoming patient data in accordance with HIPAA and 42 CFR Part 2 regulatory requirements.

WORK ENVIRONMENT:

• Located within a residential/outpatient treatment facility.
• Sitting for extended periods of time; requires walking throughout the facility.
• Must be able to work at a rapid pace for long periods of time (typically not longer than 8 hours).

#ZR

Licenses & Certifications

• CPR Cert