Job description
Our restaurants are only the tip of the flame. If you’re looking for a fast-paced, innovative, and welcoming workplace then a career with our Corporate Familia is right for you.
What’s in it for you!?
- Medical + Dental + Vision Insurance + Executive Reimbursement Plan
- 401(K) Plan with match and immediate vesting
- Basic Life and AD&D/Long Term Disability
Vacation + Sick Pay + 11 Paid Holidays- Bonus Compensation for eligible positions
Vehicle stipend + gas card- Discounts on El Pollo Loco food, theme parks, movie tickets, sports, hotels and more
Company & Culture
For over 40 years El Pollo Loco has dominated the market in delivering the best citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angeles, and today we are over 450 restaurants strong and still growing! From our products to our people, we’re truly amazing!
Position Purpose:
Contributes to El Pollo Loco success by providing operational expertise, coaching, and supporting General Managers, overseeing the performance of multiple El Pollo Loco restaurants. Responsible for developing extraordinary General Managers, creating great customer experiences, impacting growth across El Pollo Loco restaurants and being part of local communities. An Area Leader must also ensure achievement of restaurant sales and budgetary targets; establish and maintain operational standards in compliance with federal, state and local laws, including food quality, food safety, and restaurant safety; preserve brand integrity of restaurant facilities; along with establishing and maintaining performance standards.
Summary of Key Responsibilities
Responsibilities and essential job functions include, but are not limited to the following:
- In partnership with leaders, leverages operational expertise and coaching for successful implementation of key initiatives and programs, and continuous improvement of employee capability, customer experience and business results.
- Works closely with Director of Operations and support team, coaches to steward AOP priorities and initiatives to optimize performance relative to sales, profitability and the customer and employee experience.
Performs additional duties:
- Ensures full implementation of new products, programs, and applicable training.
- Oversees new unit openings and restaurant remodeling in geographic area.
Supervisory Responsibilities:
The Area Leader typically manages up to 12 restaurants with 8-12 direct, non-exempt reports. This position has full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of restaurant employees.
Qualifications – Education, Experience, License/Certifications:
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.
Education and/or Experience:
Education and/or Experience:
High school diploma or equivalent (GED) required, BA/BS degree preferred; 5 plus years prior General Management experience required; three plus years QSR experience as an Area Leader or District Manager; and a track record of success in leading, managing, coaching and developing high performance teams.
License/Certifications:
Current driver’s license required as frequent weekly travel is involved. Current ServSafe certification required.
The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.
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